ClearDATA vs. Mitratech ClusterSeven

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClearDATA
Score 10.0 out of 10
N/A
ClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.N/A
Mitratech ClusterSeven
Score 0.0 out of 10
N/A
Mitratech's ClusterSeven Shadow IT Manager helps administrators gain control over the hidden spreadsheets and other data assets that put an enterprise at risk. With it, users can capture and maintain an inventory of the files an organization relies upon and monitor who’s making changes, helping users meet audit and compliance requirements and prevent problems before they impact an enterprise.N/A
Pricing
ClearDATAMitratech ClusterSeven
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClearDATAMitratech ClusterSeven
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClearDATAMitratech ClusterSeven
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ClearDATAMitratech ClusterSeven
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Medium-sized Companies
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Score 8.5 out of 10
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Score 8.5 out of 10
Enterprises
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Score 8.5 out of 10
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Score 8.5 out of 10
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User Ratings
ClearDATAMitratech ClusterSeven
Likelihood to Recommend
6.0
(1 ratings)
-
(0 ratings)
User Testimonials
ClearDATAMitratech ClusterSeven
Likelihood to Recommend
ClearDATA
ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
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Mitratech
No answers on this topic
Pros
ClearDATA
  • Leadership is very attentive, working hard to forge interpersonal relationships
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Mitratech
No answers on this topic
Cons
ClearDATA
  • Support was a challenge. Often tickets would sit until escalated.
  • Clear expectations on both sides caused communication challenges.
  • Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
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Mitratech
No answers on this topic
Alternatives Considered
ClearDATA
Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
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Mitratech
No answers on this topic
Return on Investment
ClearDATA
  • Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
  • Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
  • From a customer service standpoint, it was 50/50.
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Mitratech
No answers on this topic
ScreenShots