ClearDATA vs. Navisite Managed Infrastructure Services (NaviCloud)

ClearDATA

Navisite Managed Infrastructure Services (NaviCloud)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ClearDATA	Score 10.0 out of 10	N/A	ClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.	N/A
Navisite Managed Infrastructure Services (NaviCloud)	Score 7.0 out of 10	N/A	NaviSite boasts flexible and scalable managed services that provide 24x7x365 monitoring and support for any environment a business selects—whether it’s on-premises, in the cloud or hybrid. Their managed infrastructure services include managed infrastructure and hosting, data center colocation services, as well as disaster recovery as a service (DRaaS). Navisite services include those under the former RDX brand, which separated from Charter Communications (as part of the Spectrum Enterprise…	N/A

Pricing

ClearDATA

Navisite Managed Infrastructure Services (NaviCloud)

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
ClearDATA	Navisite Managed Infrastructure Services (NaviCloud)
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	ClearDATA	Navisite Managed Infrastructure Services (NaviCloud)
Top Pros	No answers on this topic	Pro Managed services Pro Address issues Pro 24 7
Top Cons	Minus Data stored Minus 7 days Minus Business continuity	Minus Good connection Minus Pro active Minus Customer focused

Features

ClearDATA

Navisite Managed Infrastructure Services (NaviCloud)

Infrastructure-as-a-Service (IaaS)

Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
	ClearDATA - Ratings	Navisite Managed Infrastructure Services (NaviCloud) 8.0 1 Ratings 2% below category average
Service-level Agreement (SLA) uptime	00 Ratings	8.01 Ratings
Dynamic scaling	00 Ratings	8.01 Ratings
Monitoring tools	00 Ratings	8.01 Ratings

Best Alternatives
	ClearDATA	Navisite Managed Infrastructure Services (NaviCloud)
Small Businesses	GitGuardian Internal Monitoring Score 8.5 out of 10	Akamai Cloud Computing Score 9.0 out of 10
Medium-sized Companies	Rubrik Score 8.7 out of 10	SAP on IBM Cloud Score 9.1 out of 10
Enterprises	Rubrik Score 8.7 out of 10	SAP on IBM Cloud Score 9.1 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ClearDATA	Navisite Managed Infrastructure Services (NaviCloud)
Likelihood to Recommend	6.0 (1 ratings)	7.0 (2 ratings)
Likelihood to Renew	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	ClearDATA	Navisite Managed Infrastructure Services (NaviCloud)
Likelihood to Recommend	ClearDATA ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format. Incentivized Verified User Anonymous Read full review	NaviSite Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any. Incentivized Verified User Anonymous Read full review
Pros	ClearDATA Leadership is very attentive, working hard to forge interpersonal relationships Incentivized Verified User Anonymous Read full review	NaviSite 24/7 monitoring Immediate notification in the event of failures Dedicated Senior DBA Dedicate Account rep Incentivized Verified User Anonymous Read full review
Cons	ClearDATA Support was a challenge. Often tickets would sit until escalated. Clear expectations on both sides caused communication challenges. Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected. Incentivized Verified User Anonymous Read full review	NaviSite San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator Avoiding too many management changes will help create good connection with individuals for sustained harmony Incentivized Verified User Anonymous Read full review
Likelihood to Renew	ClearDATA No answers on this topic	NaviSite Price and facility equipment, location of the hosting facility factor into the decision to renew Incentivized Verified User Anonymous Read full review
Alternatives Considered	ClearDATA Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary. Incentivized Verified User Anonymous Read full review	NaviSite Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore Incentivized Verified User Anonymous Read full review
Return on Investment	ClearDATA Hard to say as we never really tested the data recovery, even though it was part of the scope of the project. Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere. From a customer service standpoint, it was 50/50. Incentivized Verified User Anonymous Read full review	NaviSite Cost savings by not having a full-time DBA on staff - saving of at least 50K a year Data team not on call 24/7 Navisite team will try to fix issue if possible - e.g. shrink log files that have grown Incentivized Verified User Anonymous Read full review
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