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ClearDATA vs. Navisite Managed Infrastructure Services (NaviCloud)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClearDATA
Score 10.0 out of 10
N/A
ClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.N/A
Navisite Managed Infrastructure Services (NaviCloud)
Score 7.0 out of 10
N/A
NaviSite boasts flexible and scalable managed services that provide 24x7x365 monitoring and support for any environment a business selects—whether it’s on-premises, in the cloud or hybrid. Their managed infrastructure services include managed infrastructure and hosting, data center colocation services, as well as disaster recovery as a service (DRaaS). Navisite services include those under the former RDX brand, which separated from Charter Communications (as part of the Spectrum Enterprise…N/A
Pricing
ClearDATANavisite Managed Infrastructure Services (NaviCloud)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClearDATANavisite Managed Infrastructure Services (NaviCloud)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ClearDATANavisite Managed Infrastructure Services (NaviCloud)
Features
ClearDATANavisite Managed Infrastructure Services (NaviCloud)
Infrastructure-as-a-Service (IaaS)
Comparison of Infrastructure-as-a-Service (IaaS) features of Product A and Product B
ClearDATA
-
Ratings
Navisite Managed Infrastructure Services (NaviCloud)
8.0
1 Ratings
3% below category average
Service-level Agreement (SLA) uptime00 Ratings8.01 Ratings
Dynamic scaling00 Ratings8.01 Ratings
Monitoring tools00 Ratings8.01 Ratings
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User Ratings
ClearDATANavisite Managed Infrastructure Services (NaviCloud)
Likelihood to Recommend
6.0
(1 ratings)
7.0
(2 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
ClearDATANavisite Managed Infrastructure Services (NaviCloud)
Likelihood to Recommend
ClearDATA
ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
Verified User
Anonymous
Read full review
NaviSite
Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
Verified User
Anonymous
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Pros
ClearDATA
  • Leadership is very attentive, working hard to forge interpersonal relationships
Verified User
Anonymous
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NaviSite
  • 24/7 monitoring
  • Immediate notification in the event of failures
  • Dedicated Senior DBA
  • Dedicate Account rep
Verified User
Anonymous
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Cons
ClearDATA
  • Support was a challenge. Often tickets would sit until escalated.
  • Clear expectations on both sides caused communication challenges.
  • Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
Verified User
Anonymous
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NaviSite
  • San Jose facility power outage caused damage to company's credibility, this should not occur again being 7x24 facility and backup generator
  • Avoiding too many management changes will help create good connection with individuals for sustained harmony
Verified User
Anonymous
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Likelihood to Renew
ClearDATA
No answers on this topic
NaviSite
Price and facility equipment, location of the hosting facility factor into the decision to renew
Verified User
Anonymous
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Alternatives Considered
ClearDATA
Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
Verified User
Anonymous
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NaviSite
Navisite's rates were better and they seemed to have more SQL Server expertise. This was about 5 years ago and it may not be the case anymore
Verified User
Anonymous
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Return on Investment
ClearDATA
  • Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
  • Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
  • From a customer service standpoint, it was 50/50.
Verified User
Anonymous
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NaviSite
  • Cost savings by not having a full-time DBA on staff - saving of at least 50K a year
  • Data team not on call 24/7
  • Navisite team will try to fix issue if possible - e.g. shrink log files that have grown
Verified User
Anonymous
Read full review
ScreenShots