What users are saying about
2 Ratings
2 Ratings
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Score 6.1 out of 100
29 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

ClearDATA

ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
Anonymous | TrustRadius Reviewer

SAP on IBM Cloud

I preferably recommend IBM Cloud for implementing and migrating SAP applications for very competitive cost of cloud environment. It will help in digital transformation, both for competitive reasons and for operational excellence. The IBM Cloud offers excellent support and value-added features for getting [the] most out of the service. It is easy to implement SAP systems on IBM Cloud as compare to all other cloud environments. It offers lots of custom solutions and also intelligent and effective cost management.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

ClearDATA
SAP on IBM Cloud
8.5
Service-level Agreement (SLA) uptime
ClearDATA
SAP on IBM Cloud
7.8
Dynamic scaling
ClearDATA
SAP on IBM Cloud
8.7
Elastic load balancing
ClearDATA
SAP on IBM Cloud
8.6
Pre-configured templates
ClearDATA
SAP on IBM Cloud
7.7
Monitoring tools
ClearDATA
SAP on IBM Cloud
8.6
Pre-defined machine images
ClearDATA
SAP on IBM Cloud
8.2
Operating system support
ClearDATA
SAP on IBM Cloud
9.1
Security controls
ClearDATA
SAP on IBM Cloud
9.1

Pros

ClearDATA

  • Leadership is very attentive, working hard to forge interpersonal relationships
Anonymous | TrustRadius Reviewer

SAP on IBM Cloud

  • IBM Cloud, like other clouds helped us to make a switch from Capital Expenditure model to Operational expense model.
  • Our existing infrastructure had availability, recovery and scalability issues. With IBM cloud we are able to speed-up recovery and minimize risk to business.
  • IBM also offered us a way to optimize the total cost of ownership without making any sacrifices on the business and IT needs.
Anonymous | TrustRadius Reviewer

Cons

ClearDATA

  • Support was a challenge. Often tickets would sit until escalated.
  • Clear expectations on both sides caused communication challenges.
  • Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
Anonymous | TrustRadius Reviewer

SAP on IBM Cloud

  • Initial triage on reported issues is effective in the way the right resources fit for the job are engaged. However, it can be faster.
  • From a customer perspective, we had knowledge gaps and initial challenges on defining a direction. IBM's support was critical in getting a foot hold.
Anonymous | TrustRadius Reviewer

Support Rating

ClearDATA

No score
No answers yet
No answers on this topic

SAP on IBM Cloud

SAP on IBM Cloud 7.7
Based on 2 answers
I am giving the overall support for SAP on IBM Cloud 9 out of 10 because IBM Cloud provides excellent quality tech support via phone and chat. So far, I have not had a negative experience working with IBM Cloud support staff. They are easy to reach, helpful, and courteous
Ausrine S. | TrustRadius Reviewer

Alternatives Considered

ClearDATA

Zadara:This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
Anonymous | TrustRadius Reviewer

SAP on IBM Cloud

I have tested out both Microsoft Azure and SAP on IBM Cloud and can confidently say that SAP on IBM Cloud is the obvious choice. The key advantages of SAP on IBM Cloud compared to Microsoft Azure are that IBM Cloud offers free unlimited access to tech support, provides higher object storage space as well as unlimited private virtual servers.
Ausrine S. | TrustRadius Reviewer

Return on Investment

ClearDATA

  • Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
  • Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
  • From a customer service standpoint, it was 50/50.
Anonymous | TrustRadius Reviewer

SAP on IBM Cloud

  • Optimizes IT investments
  • Modernizes critical business processes via AI and other technological innovations
  • Significant reduction in time spent on managing and maintaining infrastructure
  • Faster and more accurate reporting
  • Increased customer satisfaction through use of cutting edge technology
  • Avoided costs on system downtime
Anonymous | TrustRadius Reviewer

Pricing Details

ClearDATA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP on IBM Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ClearDATA
6.0
SAP on IBM Cloud
8.5

Support Rating

ClearDATA
SAP on IBM Cloud
7.7

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