Cleo Clarify vs. SPS Commerce Fulfillment

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cleo Clarify
Score 10.0 out of 10
N/A
Cleo Clarify, formerly Extol Business Integrator, is a business-to-business middleware offering owned and supported by Cleo since its 2016 acquisition of Extol.N/A
SPS Commerce Fulfillment
Score 4.0 out of 10
N/A
SPS Commerce Fulfillment is a retail cloud services platform with features such as supplier onboarding, EDI compliance, ERP integration, product content management, and sales analytics.N/A
Pricing
Cleo ClarifySPS Commerce Fulfillment
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cleo ClarifySPS Commerce Fulfillment
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cleo ClarifySPS Commerce Fulfillment
Top Pros
Top Cons
Best Alternatives
Cleo ClarifySPS Commerce Fulfillment
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Boomi
Boomi
Score 7.7 out of 10
Boomi
Boomi
Score 7.7 out of 10
Enterprises
TIBCO B2B Integration Solution
TIBCO B2B Integration Solution
Score 9.0 out of 10
TIBCO B2B Integration Solution
TIBCO B2B Integration Solution
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cleo ClarifySPS Commerce Fulfillment
Likelihood to Recommend
10.0
(1 ratings)
1.1
(8 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Support Rating
-
(0 ratings)
5.6
(9 ratings)
User Testimonials
Cleo ClarifySPS Commerce Fulfillment
Likelihood to Recommend
Cleo
CLEO Clarify is best suited in an environment where EDI is a main source of business to business electronic communications (EDI). It also is very well suited to take data from multiple sources and convert it from any to any format to fit your requirements. CLEO Clarify may be more well suited to companies that have capable IT team members such as an EDI specialist or technical people.
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SPS Commerce
When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.
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Pros
Cleo
  • API connectors to get and to send data to many different end points.
  • Ability to convert to and from multiple formats of data.
  • Excellent customer support to help us complete any project.
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SPS Commerce
  • We can easily create and send order confirmations.
  • We respond to the corresponding receiving departments with timely and accurate ASN's.
  • Once the order has shipped, customer service utilizes the invoicing function.
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Cons
Cleo
  • We really have not run into any issues.
  • When we do require additional functionality, CLEO devs have either implemented it or have stepped us through how to resolve [our] needs.
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SPS Commerce
  • Better 'user manuals' to provide for new trading partner implementations so steps/procedures can be easily passed along to colleagues and other users
  • Better communication from project managers as far as expectations and guidelines
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Likelihood to Renew
Cleo
No answers on this topic
SPS Commerce
If I can drop it, I will this year. We gave it a decent try for over 4 years and it has gotten worse with each added connection.
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Support Rating
Cleo
No answers on this topic
SPS Commerce
I'm giving it a five as I have never had to reach out for support. I've never had a problem with anything on my end to have to reach out.
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Alternatives Considered
Cleo
Cost wise the products may be similar but on the basis of ease of implementation and use, for us CLEO Clarify won that battle even though we hired an EDI specialist who had worked for years with Seeburger BIS. This was very telling for us as he we very well versed in Seeburger and could easily had recommended them, but instead did a thorough analysis and decided upon CLEO for our solution.
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SPS Commerce
We reviewed many, SPS Commerce Fulfillment was the best "bang for our buck" with the level of growth we have been experiencing. The list of services they offered were exactly what we needed to be able to move our business to that next level of professionalism where we were growing faster than we could prepare ourselves for.
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Return on Investment
Cleo
  • CLEO Clarify has helped us take our compliance rating with our biggest customers from around 25% with our ERP integrated solution, up to 98% just by switching to CLEO and being able to onboard new customers effectively within one week where it used to take 30 to 45 days and have multiple errors.
  • We are able to continue to find applications that CLEO is perfectly suited for including eComm and BI data collection.
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SPS Commerce
  • I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
  • The interface is simple and easy to understand and use, so it saved time when preparing shipments.
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ScreenShots

SPS Commerce Fulfillment Screenshots

Screenshot of SPS Commerce Fulfillment provides real-time visibility to order and shipment statuses.