SPS Commerce Fulfillment helps us Strut our Stuff!
January 24, 2018
SPS Commerce Fulfillment helps us Strut our Stuff!
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with SPS Commerce Fulfillment
We use SPS Commerce Fulfillment as our main source of EDI for receiving orders, tracking inventories and processing invoices. It is convenient and extremely user friendly. It provides an alternate option to hours and hours of manual typing, labor and possible errors in entry. It helps a growing business to be professional and efficient with their time as well as their information. It is used across our entire company with its many available functions and services.
Pros
- Order receiving
- Inventory updates
- Invoicing
- Advance ship notices
Cons
- I wish they had an online chat option in a timely manner for quick help rather than email and phone calls.
- Bigger options for customers who appear to be "outgrowing" SPS
- Positive - We have been able to keep up with demands set by our customers by using SPS which builds trust between us and them.
- Positive - We are able to avoid charge-backs with more automation available to us with SPS to keep up with requirements and time frames.
We reviewed many, SPS Commerce Fulfillment was the best "bang for our buck" with the level of growth we have been experiencing. The list of services they offered were exactly what we needed to be able to move our business to that next level of professionalism where we were growing faster than we could prepare ourselves for.
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