Likelihood to Recommend CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as
Shopify .
Read full review - great when you need to integrate applications without any message lost or duplicated and when transnationality is important - if you need the highest throughput possible and not much (or not at all) mapping is required, a system like Kafka is more appropriate
Read full review Pros A great platform perfectly integrated with the rest of the company's software. Detailed design with simple and easy access from anywhere to our information. Multi-location and multi-device access. We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition. Cleo integration is in charge of technical maintenance and updates. Read full review Just the ability to display and consume data through a single dashboard makes this a great application for our business purposes. With the ability to consume their exposed API, data validation and manipulation becomes a breeze. Read full review Cons A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance. A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files. Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful. Read full review The development and the transformation capability is not so great. I believe IBM is looking to incorporate some of features of IBM APP Connect into API Connect. The authentications features are no way close to CA API Management (f.k.a Laye r7). The development experience is not as good as Apigee's. The GUI should be improved. Maybe the product team should see the other API management tools in their offering. Read full review Likelihood to Renew It is the best on-premise application to cloud integration in the market. I guess IBM is planning to integrate IBM App Connect with the IBM API Connect solution.
Read full review Usability You can do some really powerful things with this system. The overall design is an attempt to make configurable some of the routine tasks/common functionality, but allow for development/customization of the core of the application.
Read full review Support Rating Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.
Read full review Support is good, however it takes longer than expected to get responses. When bugs are reported they often seem to fall into a black hole.
Read full review Alternatives Considered Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.
Read full review We did not select Cast Iron as our iPaaS solution, it was the weakest competitor in the field that we evaluated. Our experience was that it was not nearly as easy to learn, without in-depth training and guidance, and the developer UI was extremely buggy. We subjected each of the vendors to a battery of integrations, from simple to challenging, and it fell short on each one. One of the most simple integrations was grabbing a CSV file from an FTP source, parsing the data, doing a small amount of transformation, then inserting that data into an Azure MSSQL DB. After 2 hours on the phone with the Cast Iron support team, we were still unable to get this working.
Read full review Return on Investment We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example We have saved a ton of money by reducing chargebacks for missing ASNs for example We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score. Read full review I don't see any negative Impact . I like using this tool to do my job. I am comfortable using this tool. Read full review ScreenShots