Likelihood to Recommend CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as
Shopify .
Read full review It is best suited to products and companies which extensively use IBM cloud and other cloud hosted services by IBM. This is because since the existing interface is a little challenging to use, IBM's own products and platform is well integrated with IBM Aspera on Cloud and there's relatively little work for the integration team
Read full review Pros A great platform perfectly integrated with the rest of the company's software. Detailed design with simple and easy access from anywhere to our information. Multi-location and multi-device access. We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition. Cleo integration is in charge of technical maintenance and updates. Read full review Ease of use: the Graphical User Interface doesn't require technical know-how to operate Delivery Receipts: this allows us the confidence to know our files have reached our customers Activity Monitor: lets you know how much data you have used, which is important for budgeting reasons. Read full review Cons A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance. A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files. Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful. Read full review Track upload/download usage OVERALL to know how much space is left Track cloud storage overall to know how much space is left More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive) Read full review Support Rating Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.
Read full review The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.
Read full review Implementation Rating The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.
Read full review Alternatives Considered Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.
Read full review Aspera comes with IBM cloud so there isn’t really a choice. Since it’s built-in, it integrates well and there was no need to buy another solution. Therefore, I did not consider other options. It worked fine, gave access files, push data securely, and did it faster than standard HTTPS.
Read full review Return on Investment We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example We have saved a ton of money by reducing chargebacks for missing ASNs for example We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score. Read full review Aspera has changed the way we do business. We are now able to share huge file sets electronically, saving on external drives, shipping costs, time, and effort. Our industry is very slow to commit to electronic alternatives to physical media. In less than three years, the positive results of using this service have caused over 70% of our user base to fully commit to electronic delivery, with the number of physical fulfillments quickly being driven toward zero. Transfers within our own company, which formerly relied solely on FTP/HTTP transfer drives that would take days now take minutes with Aspera. Our software team relies on the speed and accuracy of the transfers. Read full review ScreenShots IBM Aspera on Cloud Screenshots