Cleo Integration Cloud vs. OpenText SendSecure

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cleo Integration Cloud
Score 9.2 out of 10
N/A
Cleo Integration Cloud is a framework providing data integration between disparate systems and people within and across organizations.N/A
OpenText SendSecure
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
XM SendSecure, now from OpenText (acquired March 2020) is a collaborative file exchange platform. It is designed to facilitate the exchange of sensitive files and has a number of critical security features. First, all files exchanged are systematically encrypted in both the upload and download processes. Receiving files doesn’t require a user account, but recipients are authenticated via one-time code received via a voice call, an SMS, or an email. Further, all exchanged files are…N/A
Pricing
Cleo Integration CloudOpenText SendSecure
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cleo Integration CloudOpenText SendSecure
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
Cleo Integration CloudOpenText SendSecure
Top Pros
Top Cons
User Ratings
Cleo Integration CloudOpenText SendSecure
Likelihood to Recommend
9.5
(4 ratings)
10.0
(1 ratings)
Support Rating
9.0
(3 ratings)
-
(0 ratings)
User Testimonials
Cleo Integration CloudOpenText SendSecure
Likelihood to Recommend
Cleo
CLEO Integration Cloud is well suited in any environment where you need to move and translate business data from one format to another or multiple other formats. It is very well suited to replace existing EDI systems that are cumbersome, are a lot of work to add new mappings (add customers for example), or where the support is lousy and you are constantly creating support tickets to try to resolve issues. It just works very well and is constantly improving including keeping up to changes made by various services such as Shopify.
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OpenText
It is super easy to use any time we have a need to send something encrypted. It is great, because if we have a client that needs to send us something, we can send that person a link and they are able to use that to send us a protected file.
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Pros
Cleo
  • A great platform perfectly integrated with the rest of the company's software.
  • Detailed design with simple and easy access from anywhere to our information.
  • Multi-location and multi-device access.
  • We save on hardware, software and maintenance, by minimizing the user's need for powerful equipment and the programs in charge of managing and configuring them, reducing the investment in their acquisition.
  • Cleo integration is in charge of technical maintenance and updates.
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OpenText
  • It is very user-friendly even for users that are not particularly tech-savvy.
  • The integration into Outlook makes it so convenient to use.
  • Gaining access to the portal is easy as well, so if you are away from your workstation, you can still send things securely.
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Cons
Cleo
  • A fully functional help manual would be good. Some topics have no help at all, "envelopeassemblybycontext" for instance.
  • A needed feature is to be able to sort files by either file type (FM, RS, BPS) or by filename. Some of our projects have almost a hundred files.
  • Better, more descriptive error messages. Sometimes a ruleset or process fails and the error message is not helpful.
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OpenText
  • Only compatible with Outlook 2010 or newer.
  • Only compatible with Windows OS.
  • No other complaints so far.
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Support Rating
Cleo
Great data manager in the cloud, at a competitive price, backed by a great company and great professionals.
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OpenText
No answers on this topic
Alternatives Considered
Cleo
Before choosing a solution, we did a detailed analysis of cost, performance, scaling and support. Cleo checked all the right boxes and we have been very satisfied with our choice.
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OpenText
None. We were not able to email securely.
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Return on Investment
Cleo
  • We have easily improved our EDI tenfold (or more) as far as ease of adding new customers for example
  • We have saved a ton of money by reducing chargebacks for missing ASNs for example
  • We have improved customer scorecards where they measure our EDI performance such as one large brand name customer we sell wholesale to who originally scored us around 28% and after implementing CLEO we quickly went to a 96%+ score.
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OpenText
  • It allowed us to become HIPAA compliant with email.
  • It integrates seamlessly into our current email interface.
  • Support we have received has been excellent. Always timely.
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