Likelihood to Recommend We used ClicData dashboards in a somewhat unorthodox way: we used "Indicators", or icons within tables to represent data, and the results looked great. The ability to integrate 3rd party HTML into dashboards was valuable (although Clic Data correctly warns that response time may suffer). The ability to start small and release dashboards incrementally suited our needs very well. We also valued the responsive account team getting us quickly pointed in the right direction.
Read full review Any scenario where you need to reach back into TIBCO support is something I would highly avoid. Most responses at the second round get you pointed to engaging their professional services. The general mentality seems to be "since our product acquisition cost is low, why don't you engage PS to get the value you need" If you are looking at enterprise scenarios, I would highly recommend looking at other more established products.
Read full review Pros Ease of use, I can put together a dashboard in about an hour that is used by daily. Support, their support team is super helpful and always has detailed insight. Connectors, they have a huge number of connectors that allow easy integration of your data sources. Read full review Very intuitive tool - An Advanced reporting user can figure out in a day on the end to end operations. Easy customization - Simple changes in UI makes it less headache for the end user who maintains the tool. Being an open source product (offers Jasper web services) makes a lot developer friendly compared to SSRS, Cognos etc. Easy Connectivity - Can connect to any data source (can connect to multiple data sources) for a single report - can be customized. Community - A very strong community available online, videos - on basic how to questions, also provides assistance to use case specific scenarios. Ease of Reporting - Can create a reports with in few clicks with out struggle. Domain Designer - A very powerful tool you can create a dataset using clicks with out writing SQL code. OnDemand Scheduling - A very good scheduling feature and a has got lot more simplistic compared to other popular tools like Cognos. Jasper Studio - Very good programmatic tool (desktop tool) lets you customize the reports more company specific, can embed complex coding with 3rd party languages like Java, Groovy (scripting language). Read full review Cons More widgets. Sometimes it takes a while to refresh. Read full review Easier to customize the Jasper Server GUI. More flexibility with the input controls look and feel and maybe more input control types to select from. Have browser event functionality in the reporting itself. An easier way to iterate through an object. Maybe an option that tells the report Java run-time to stop following the report sequential flow and first integrate through this stated object many times. An easier way to create a list and add values to this list. Maybe one could stipulate the process flow of what needs to be computed first in a given field. The crosstab is a bit buggy on the Jasper studio side, so if that could be improved. Better and more examples of custom components The jive functionality on the tables needs an update. It looks so old and outdated. Read full review Likelihood to Renew Even though there are challenges with Architecture, sizing and other areas with Jaspersoft provided that Jaspersoft comes up with the right set of innovation, performance, scalability, and documentation in future it will be great expansion (win-win) situation for the clients and as well as Jaspersoft.
Read full review Usability Like I mentioned before, the ease of use means we not only get very quick results and beautiful dashboards in minutes, it means my team is actually using it because they aren't frustrated in the learning curve or wasting time trying to accomplish simple tasks.
Read full review The overall performance of this platform has been excellent. It is easy to work with the user interface. Creation of digital content and publishing on our social media platforms during marketing has been easy. Running our applications and upgrading our system to meet international standards has been successful. The user dashboard displays reports and performance of all departments effectively.
Read full review Support Rating We've only needed support a couple times in the beginning as we were learning the system and how to display our data in interesting ways. Every time we reached out we got very detailed responses and were connected to someone that you could tell was very interested in making sure we were happy with how things were going.
Read full review We have only had a couple of tickets to be open while using Jaspersoft. Each time we have a very prompte responses that would meet our expectations. We always felt that our issues were being address in a timely manner
Read full review Online Training While the training was somewhat beneficial, a lot of what was taught to us was what we managed to figure out in the weeks prior. It did provide some useful tips and reference material, but overall something more tailored to our requirements would've been better.
Read full review Implementation Rating New releases can be very buggy, also lacking when it comes to standard time zones and formats that are outside the US. As a company we never feel comfortable implementing a new release for at least 3-6 months due to errors that are found
Read full review Alternatives Considered ClicData was the most flexible. It is cloud-based and even has WebService access. You can publish your data for access from other applications. The sheer number of data connectors is amazing. The ability to not only create dashboards, but you can schedule them to be delivered to specific recipients on a scheduled basis via PDF or a static HTML page.
Read full review Crystal reports is very expensive and does not integrate well with java based servers. Jasper also provides community edition, if we every want to downgrade the use, we always have the option of eliminating the server and using the reports as they are. Jasper also give you the opportunity to build BI on case by base basis including Dashboards.
Read full review Return on Investment ClicData was by far the most reasonable cost-wise, and we were able to get ROI within just minutes of using it. Read full review Jaspersoft Community Edition has not had any significant impact on our ROI as we have purchased the commercial edition of the product. The only impact on ROI is that when we bring on new developers, he or she can begin work using the community edition while awaiting the installation of the commercial edition. Read full review ScreenShots