What users are saying about
9 Ratings
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Score 8.9 out of 100
10 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

ClicData

We used ClicData dashboards in a somewhat unorthodox way: we used "Indicators", or icons within tables to represent data, and the results looked great. The ability to integrate 3rd party HTML into dashboards was valuable (although Clic Data correctly warns that response time may suffer).The ability to start small and release dashboards incrementally suited our needs very well. We also valued the responsive account team getting us quickly pointed in the right direction.
Ben Warren | TrustRadius Reviewer

Magento BI (formerly RJMetrics)

A company or organization that is in contact with the customer and wants to examine customer behavior in the purchase and selection of products and services should use this platform. It does not matter how many advertising tools and referral links or social media campaigns you use to attract customers. In any case, Magento BI integrates all the information and DB as a single platform and provides you with the best reports. Potential customers can be positioned according to location, city, country. Now we know exactly which product is most popular and where to put our advertising costs on which site or social network has the most audience.
Ali Kazempour | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

ClicData
9.5
Magento BI (formerly RJMetrics)
9.0
Pixel Perfect reports
ClicData
10.0
Magento BI (formerly RJMetrics)
9.0
Customizable dashboards
ClicData
9.0
Magento BI (formerly RJMetrics)
9.0
Report Formatting Templates
ClicData
Magento BI (formerly RJMetrics)
9.0

Ad-hoc Reporting

ClicData
7.7
Magento BI (formerly RJMetrics)
9.2
Drill-down analysis
ClicData
7.5
Magento BI (formerly RJMetrics)
9.0
Formatting capabilities
ClicData
8.0
Magento BI (formerly RJMetrics)
9.0
Report sharing and collaboration
ClicData
7.7
Magento BI (formerly RJMetrics)
10.0
Integration with R or other statistical packages
ClicData
Magento BI (formerly RJMetrics)
9.0

Report Output and Scheduling

ClicData
8.5
Magento BI (formerly RJMetrics)
9.0
Publish to Web
ClicData
10.0
Magento BI (formerly RJMetrics)
9.0
Publish to PDF
ClicData
9.0
Magento BI (formerly RJMetrics)
9.0
Report Versioning
ClicData
7.0
Magento BI (formerly RJMetrics)
9.0
Report Delivery Scheduling
ClicData
8.0
Magento BI (formerly RJMetrics)
9.0
Delivery to Remote Servers
ClicData
Magento BI (formerly RJMetrics)
9.0

Data Discovery and Visualization

ClicData
7.7
Magento BI (formerly RJMetrics)
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
ClicData
8.5
Magento BI (formerly RJMetrics)
9.0
Location Analytics / Geographic Visualization
ClicData
7.0
Magento BI (formerly RJMetrics)
9.0
Predictive Analytics
ClicData
Magento BI (formerly RJMetrics)
9.0

Access Control and Security

ClicData
9.5
Magento BI (formerly RJMetrics)
8.5
Multi-User Support (named login)
ClicData
9.2
Magento BI (formerly RJMetrics)
9.0
Multiple Access Permission Levels (Create, Read, Delete)
ClicData
9.7
Magento BI (formerly RJMetrics)
8.0
Role-Based Security Model
ClicData
Magento BI (formerly RJMetrics)
8.0
Single Sign-On (SSO)
ClicData
Magento BI (formerly RJMetrics)
9.0

Mobile Capabilities

ClicData
4.7
Magento BI (formerly RJMetrics)
9.0
Responsive Design for Web Access
ClicData
5.5
Magento BI (formerly RJMetrics)
9.0
Dedicated iOS Application
ClicData
1.0
Magento BI (formerly RJMetrics)
9.0
Dashboard / Report / Visualization Interactivity on Mobile
ClicData
7.7
Magento BI (formerly RJMetrics)
9.0
Dedicated Android Application
ClicData
Magento BI (formerly RJMetrics)
9.0

Application Program Interfaces (APIs) / Embedding

ClicData
10.0
Magento BI (formerly RJMetrics)
9.2
iFrames
ClicData
10.0
Magento BI (formerly RJMetrics)
9.0
Themeable User Interface (UI)
ClicData
10.0
Magento BI (formerly RJMetrics)
9.0
REST API
ClicData
Magento BI (formerly RJMetrics)
9.0
Javascript API
ClicData
Magento BI (formerly RJMetrics)
9.0
Java API
ClicData
Magento BI (formerly RJMetrics)
9.0
Customizable Platform (Open Source)
ClicData
Magento BI (formerly RJMetrics)
10.0

Pros

ClicData

  • Ease of use, I can put together a dashboard in about an hour that is used by daily.
  • Support, their support team is super helpful and always has detailed insight.
  • Connectors, they have a huge number of connectors that allow easy integration of your data sources.
Anonymous | TrustRadius Reviewer

Magento BI (formerly RJMetrics)

  • It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report.
  • The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts.
  • The ability to customize dashboards and rearrange reports quickly is great and intuitive!
Kristen Edgerton | TrustRadius Reviewer

Cons

ClicData

  • More widgets.
  • Sometimes it takes a while to refresh.
Anonymous | TrustRadius Reviewer

Magento BI (formerly RJMetrics)

  • Educational videos and tutorials must be more simpler and more understandable language with subtitles
  • There should be the ability to select graphic diagrams with different shapes and graphs
  • The basic features of the Essential Paln can be increased with the current price so that startup companies can better use the features of this platform.
Ali Kazempour | TrustRadius Reviewer

Usability

ClicData

ClicData 10.0
Based on 1 answer
Like I mentioned before, the ease of use means we not only get very quick results and beautiful dashboards in minutes, it means my team is actually using it because they aren't frustrated in the learning curve or wasting time trying to accomplish simple tasks.
Anonymous | TrustRadius Reviewer

Magento BI (formerly RJMetrics)

Magento BI (formerly RJMetrics) 9.0
Based on 1 answer
In addition to its features, it has made the Magento Commerce platform much better, more functional, and smarter, and through Magento BI dashboard they know very well what reports have been sent and all our business tools are summarized in one business platform. The ability to share report results is very popular and useful, and you can share content with anyone anywhere in the world.
Ali Kazempour | TrustRadius Reviewer

Support Rating

ClicData

ClicData 10.0
Based on 1 answer
We've only needed support a couple times in the beginning as we were learning the system and how to display our data in interesting ways. Every time we reached out we got very detailed responses and were connected to someone that you could tell was very interested in making sure we were happy with how things were going.
Anonymous | TrustRadius Reviewer

Magento BI (formerly RJMetrics)

Magento BI (formerly RJMetrics) 9.0
Based on 1 answer
The very strong and knowledgeable support team and great help forums and documents, any questions and cases will be answered immediately or checked through tickets and resolved quickly. It is also possible to send comments and changes. Or our team , fast response and after-sales cooperation of the service company is always more than the product itself and its quality, and we want the service and support to support our interests.
Ali Kazempour | TrustRadius Reviewer

Alternatives Considered

ClicData

ClicData was the most flexible. It is cloud-based and even has WebService access. You can publish your data for access from other applications. The sheer number of data connectors is amazing. The ability to not only create dashboards, but you can schedule them to be delivered to specific recipients on a scheduled basis via PDF or a static HTML page.
Ben Warren | TrustRadius Reviewer

Magento BI (formerly RJMetrics)

The advantage of Magento BI is easier compatibility and adaptation with Adobe platforms and easier installation, configuration and customization with Mojto Store Builder and its various caskets, and I am very satisfied with it now and in every way I think it is a very good platform for integration in reporting.
Ali Kazempour | TrustRadius Reviewer

Return on Investment

ClicData

  • ClicData was by far the most reasonable cost-wise, and we were able to get ROI within just minutes of using it.
Anonymous | TrustRadius Reviewer

Magento BI (formerly RJMetrics)

  • Very comprehensive and complete reports that give us a lot of information about the customer
  • Easy integration and features of pulling data directly from our recorded customer database
Ali Kazempour | TrustRadius Reviewer

Screenshots

Magento BI (formerly RJMetrics)

Pricing Details

ClicData

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$71*

* data volume, type of data source and level of automation

ClicData Editions & Modules

Edition
Premium$791
Team$2591
Enterprise$4991
Dedicated$8901
  1. per month
Additional Pricing Details
All plans include multiple users licenses but dashboards can be shared with external users via live links, no license needed. Plans and pricing vary based on the data connectors, refreshes, and the level of automation needed. A few hours of Expert Service are including in all plans but more hours can be purchased. A white label option is also available for consultants and agencies.

Magento BI (formerly RJMetrics)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Magento BI (formerly RJMetrics) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ClicData
9.2
Magento BI (formerly RJMetrics)
9.0

Usability

ClicData
10.0
Magento BI (formerly RJMetrics)
9.0

Support Rating

ClicData
10.0
Magento BI (formerly RJMetrics)
9.0

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