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Click2Magic vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Click2Magic

    Score7.8 out of 10
    N/AClick2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a…

    $18

    per month

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    Click2MagicManhattan Active Customer Engagement
    Editions & Modules
    ADD-ON
    $18
    per month
    PROFESSIONAL
    $39
    Per Seat/Month, Billed Annually.
    ENTERPRISE
    $69
    Per Seat/Month, Billed Annually.
    No answers on this topic
    Offerings
    Pricing Offerings
    Click2MagicManhattan Active Customer Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$39 Per Seat/Month, Billed Annually.No setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Click2MagicManhattan Active Customer Engagement
    Considered Both Products
    Tvisha Systems Pvt Ltd
    No answer on this topic
    Manhattan Associates
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
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    Click2MagicManhattan Active Customer Engagement
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Click2MagicManhattan Active Customer Engagement
    Likelihood to Recommend
    9.7
    (5 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Click2MagicManhattan Active Customer Engagement
    Likelihood to Recommend
    Tvisha Systems Pvt Ltd
    It is best suited for sales, marketplaces, and customer support.
    Read full review
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Pros
    Tvisha Systems Pvt Ltd
    • Personalized conversations
    • CRM integration
    • Powerful archives
    Read full review
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    Tvisha Systems Pvt Ltd
    • This live chat app is easy to use and implement. No complexity!
    Read full review
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Alternatives Considered
    Tvisha Systems Pvt Ltd
    This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software.
    Read full review
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Return on Investment
    Tvisha Systems Pvt Ltd
    • Through Click2Magic we got more number of leads
    • it helped our company to understand the query's of the customer through live chat support
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ScreenShots

    Click2Magic Screenshots

    Screenshot of Click2MagicScreenshot of Click2Magic - DashboardScreenshot of Click2Magic - chat