Click2Magic Reviews

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June 22, 2021

Best tool for chat!

Ramya jamanjyothi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Earlier I faced problems with other chatbots, so I had to opt Click2Magic, the issues which I thought would be common in any tool, I or my staff never experienced any issues with it. Maintenance is too good.
  • Prompt replies to customers
  • Good maintenance
  • Time-saving tool
  • I didn’t find any con
  • It worked best for my company
It is best suited for companies who give support to their customers who visit the website.

Click2Magic Scorecard Summary

What is Click2Magic?

Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a chat widget to instantly handle all your client-customer concerns. Be it for sales, marketplace, tech support, product or service-related inquiries, this customer support lives chat software ensures to chat with your customers with its seamless features.

Click2Magic Features

  • Supported: Widget integration- You can integrate the Click2Magic chat widget on your multiple web or mobile websites based on the pricing plan you choose.
  • Supported: Agents -Click2Magic lets you add multiple customer support executives for each property or website to handle a wide range of customer queries.
  • Supported: Set Permissions -This live web visitor engagement software lets the business owners set special privileges on each agent.
  • Supported: Canned Responses- Keep few ready-made responses with you as a canned message to send instant answers to your web-visitors or customers.
  • Supported: Widget Customization -You can customize the chat widget to match it to your business requirements. Using the facilities of launch requirements and themes of Click2Magic, you can make it look as per your needs.
  • Supported: Categories -Click2Magic allows you to monitor the status of your leads. It also lets you edit or delete the information of the lead status.

Click2Magic Screenshots

Click2MagicClick2Magic - DashboardClick2Magic - chat

Click2Magic Competitors

Click2Magic Pricing

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
PROFESSIONAL$39Per Seat/Month, Billed Annually.
ENTERPRISE$69Per Seat/Month, Billed Annually.
ADD-ON$18per month

Click2Magic Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Mobile Web
Supported CountriesAll
Supported LanguagesAll