Easy to integrate and easy to use live chat software
May 31, 2022

Easy to integrate and easy to use live chat software

Savitri Nayani | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Click2Magic

We use Click2Magic so that we can be available to our customers 24*7 and address their queries or problems instantly in real-time. This live chat app saves time and helped us gain more customers. We have been using this with a scope of improved user engagement, leads, and sales.
  • Automated responses
  • Real-time communication with website visitors
  • Lead generation
  • Improved sales
  • As of now, it has all the useful features. No cons to mention.
  • Advanced Dashboard where we can view and manage all chats from multiple websites under a single interface.
  • Archives that show the chat history of all customers and visitors
  • Widget settings
  • Improved CX and customer loyalty
  • Quality leads
  • Improved sales
  • Improved ROI
  • Drift
Its ease of use and useful features. I mean it is not congested with lots of features but the providers include only the required features based on our business requirements. No complexity in using this super live chat. Highly recommended!

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It is best suited for sales, marketplaces, and customer support.