Overall Satisfaction with Click2Magic
Click2magic is easy to set up and implement. We use this live chat app to provide better customer support and improve sales. We can add as many properties as we want. We have retained our customers and improved conversion rates without much effort. We are glad we had chosen the right tool.
- Personalized conversations
- CRM integration
- Powerful archives
- This customer support software is simple yet effective. It is one of the best productivity tools. Nothing to mention as of now. All the features work well.
- As mentioned, it had a positive impact on our business. We didn’t have a single visitor who did not receive support and proper attention when they needed us the most. Our chat agents can handle multiple chats at a time and route chats to other department teams because all our team members from different departments (sales, support, and marketing) can view and access the chat transcripts.
Do you think Click2Magic delivers good value for the price?
Are you happy with Click2Magic's feature set?
Did Click2Magic live up to sales and marketing promises?
Did implementation of Click2Magic go as expected?
Would you buy Click2Magic again?
With this live chat software, we can now provide friendly and timely customer support. Proactive and personalized conversations have reduced wait times and improved our relationship with our customers. It is well suits for support, sales and marketplaces. Also, it provided greater customer satisfaction and improved our sales. I would recommend it for all the teams irrespective of size.