Best tool for chat!
June 22, 2021

Best tool for chat!

Ramya jamanjyothi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Click2Magic

Earlier I faced problems with other chatbots, so I had to opt Click2Magic, the issues which I thought would be common in any tool, I or my staff never experienced any issues with it. Maintenance is too good.
  • Prompt replies to customers
  • Good maintenance
  • Time-saving tool
  • I didn’t find any con
  • It worked best for my company
  • An admin can set permissions on the supervisor, agent, and moderator while adding an agent.
  • The widget settings allow customizing the chat widget of a property to suit your business requirements.
  • The admin can add multiple customer support executives for each property and can make them as an Admin.
  • Through Click2Magic we got more number of leads
  • it helped our company to understand the query's of the customer through live chat support
Yes, I recommend Click2Magic to every domain

Do you think Click2Magic delivers good value for the price?

Yes

Are you happy with Click2Magic's feature set?

Yes

Did Click2Magic live up to sales and marketing promises?

Yes

Did implementation of Click2Magic go as expected?

Yes

Would you buy Click2Magic again?

Yes

It is best suited for companies who give support to their customers who visit the website.