What users are saying about
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Top Rated
39 Ratings

ClickMeeting

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Top Rated
39 Ratings
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Score 7.6 out of 100
90 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    8.3

    ClickMeeting

    83%

    HCL Notes (formerly from IBM)

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 4/4 features

    High quality audio

    9.0
    90%
    21 Ratings
    N/A
    0 Ratings

    High quality video

    8.6
    86%
    21 Ratings
    N/A
    0 Ratings

    Low bandwidth requirements

    7.5
    75%
    19 Ratings
    N/A
    0 Ratings

    Mobile support

    8.3
    83%
    18 Ratings
    N/A
    0 Ratings

    Screen Sharing

    8.3

    ClickMeeting

    83%

    HCL Notes (formerly from IBM)

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 2/2 features

    Desktop sharing

    8.4
    84%
    21 Ratings
    N/A
    0 Ratings

    Whiteboards

    8.2
    82%
    19 Ratings
    N/A
    0 Ratings

    Online Meetings / Events

    8.4

    ClickMeeting

    84%

    HCL Notes (formerly from IBM)

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 5/5 features

    Calendar integration

    8.4
    84%
    19 Ratings
    N/A
    0 Ratings

    Meeting initiation

    8.4
    84%
    21 Ratings
    N/A
    0 Ratings

    Integrates with social media

    8.6
    86%
    15 Ratings
    N/A
    0 Ratings

    Record meetings / events

    8.2
    82%
    22 Ratings
    N/A
    0 Ratings

    Slideshows

    8.4
    84%
    19 Ratings
    N/A
    0 Ratings

    Online Events Collaboration

    8.9

    ClickMeeting

    89%

    HCL Notes (formerly from IBM)

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 3/3 features

    Live chat

    8.8
    88%
    20 Ratings
    N/A
    0 Ratings

    Audience polling

    9.0
    90%
    17 Ratings
    N/A
    0 Ratings

    Q&A

    8.9
    89%
    17 Ratings
    N/A
    0 Ratings

    Online Events Security

    8.3

    ClickMeeting

    83%

    HCL Notes (formerly from IBM)

    Feature Set Not Supported
    N/A
    ClickMeeting ranks higher in 3/3 features

    User authentication

    8.4
    84%
    18 Ratings
    N/A
    0 Ratings

    Participant roles & permissions

    7.6
    76%
    20 Ratings
    N/A
    0 Ratings

    Confidential attendee list

    8.8
    88%
    19 Ratings
    N/A
    0 Ratings

    Project Management

    ClickMeeting

    Feature Set Not Supported
    N/A
    7.6

    HCL Notes (formerly from IBM)

    76%
    HCL Notes (formerly from IBM) ranks higher in 7/7 features

    Task Management

    N/A
    0 Ratings
    7.0
    70%
    9 Ratings

    Gantt Charts

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Scheduling

    N/A
    0 Ratings
    10.0
    100%
    9 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.0
    80%
    6 Ratings

    Mobile Access

    N/A
    0 Ratings
    7.0
    70%
    10 Ratings

    Search

    N/A
    0 Ratings
    6.9
    69%
    9 Ratings

    Visual planning tools

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Communication

    ClickMeeting

    Feature Set Not Supported
    N/A
    6.5

    HCL Notes (formerly from IBM)

    65%
    HCL Notes (formerly from IBM) ranks higher in 8/8 features

    Chat

    N/A
    0 Ratings
    9.0
    90%
    10 Ratings

    Notifications

    N/A
    0 Ratings
    7.0
    70%
    10 Ratings

    Discussions

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    Surveys

    N/A
    0 Ratings
    4.1
    41%
    5 Ratings

    Internal knowledgebase

    N/A
    0 Ratings
    5.1
    51%
    7 Ratings

    Integrates with GoToMeeting

    N/A
    0 Ratings
    5.1
    51%
    4 Ratings

    Integrates with Gmail and Google Hangouts

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Integrates with Outlook

    N/A
    0 Ratings
    7.0
    70%
    6 Ratings

    File Sharing & Management

    ClickMeeting

    Feature Set Not Supported
    N/A
    6.2

    HCL Notes (formerly from IBM)

    62%
    HCL Notes (formerly from IBM) ranks higher in 8/8 features

    Versioning

    N/A
    0 Ratings
    3.1
    31%
    4 Ratings

    Video files

    N/A
    0 Ratings
    3.1
    31%
    5 Ratings

    Audio files

    N/A
    0 Ratings
    3.1
    31%
    5 Ratings

    Document collaboration

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    Access control

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    Advanced security features

    N/A
    0 Ratings
    8.0
    80%
    8 Ratings

    Integrates with Google Drive

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Device sync

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Attribute Ratings

    • HCL Notes (formerly from IBM) is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    7.3

    ClickMeeting

    73%
    22 Ratings
    8.0

    HCL Notes (formerly from IBM)

    80%
    16 Ratings

    Likelihood to Renew

    ClickMeeting

    N/A
    0 Ratings
    1.7

    HCL Notes (formerly from IBM)

    17%
    5 Ratings

    Usability

    8.4

    ClickMeeting

    84%
    11 Ratings
    10.0

    HCL Notes (formerly from IBM)

    100%
    1 Rating

    Availability

    ClickMeeting

    N/A
    0 Ratings
    10.0

    HCL Notes (formerly from IBM)

    100%
    2 Ratings

    Performance

    ClickMeeting

    N/A
    0 Ratings
    10.0

    HCL Notes (formerly from IBM)

    100%
    2 Ratings

    Support Rating

    7.6

    ClickMeeting

    76%
    11 Ratings
    9.0

    HCL Notes (formerly from IBM)

    90%
    4 Ratings

    Online Training

    ClickMeeting

    N/A
    0 Ratings
    10.0

    HCL Notes (formerly from IBM)

    100%
    1 Rating

    Implementation Rating

    ClickMeeting

    N/A
    0 Ratings
    9.0

    HCL Notes (formerly from IBM)

    90%
    2 Ratings

    Likelihood to Recommend

    ClickMeeting

    Launching and executing a webinar is easy and takes literally five seconds. The entire user experience is virtually seamless, with a platform that's loaded with detailed statistics. You even have access to live online support that will assist you instantly (from your webinar room).
    Shane Skwarek | TrustRadius Reviewer

    HCL Notes (formerly from IBM)

    I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
    Mogana Tashiani | TrustRadius Reviewer

    Pros

    ClickMeeting

    • Professional Live Interface - One of the reasons we chose ClickMeeting was how professional it looked from the viewer's experience. Our client is very small, but the interface makes them look like a top-notch firm to viewers.
    • Customization - Our client didn't have to forego their brand for a service, they were able to make it work for them. Also ties in with my point above.
    • Easy Event Creation - Takes no time at all to plan/schedule an event or meeting.
    Anonymous | TrustRadius Reviewer

    HCL Notes (formerly from IBM)

    • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
    • It has a really good enterprise-grade framework for development custom database applications
    • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
    • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
    Matthew J. Fitzpatrick | TrustRadius Reviewer

    Cons

    ClickMeeting

    • As with most new software, ClickMeeting did create a learning curve for many of the employees - thus training was necessary.
    • Our company is contracted by the Federal Government, thus a lot of our information needs to be kept private. Some of our high-level management have noticed that ClickMeeting only provides 128-bit AES encryption, which we feel can be improved upon.
    • Some of our remote users have found that ClickMeeting has some lag-time when using it on their android devices.
    Anonymous | TrustRadius Reviewer

    HCL Notes (formerly from IBM)

    • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
    • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
    • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
    • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
    • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
    • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
    Jeremiah Benjamin | TrustRadius Reviewer

    Pricing Details

    ClickMeeting

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $25 per month

    ClickMeeting Editions & Modules

    Edition
    Enterprise$1651
    Live 25$252
    Live 50$353
    Live 100$604
    Live 200$1195
    Live 500$1396
    Live 1000$2397
    Automated 1000$2797
    Automated 500$1798
    Automated 200$1459
    Automated 100$7510
    Automated 50$4511
    Automated 25$4012
    1. 500 - 5000
    2. up to 25 attendees
    3. up to 50 attendees
    4. up to 100 attendees
    5. up to 200 attendees
    6. up to 500 attendees
    7. up to 1000 attendees
    8. up to 500 attendees
    9. up to 200 attendees
    10. up to 100 attendees
    11. up to 50 attendees
    12. up to 25 attendees
    Additional Pricing Details
    Detailed enterprise pricing on demand.

    HCL Notes (formerly from IBM)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    HCL Notes (formerly from IBM) Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    HCL Notes (formerly from IBM)

    HCL Notes (formerly from IBM) 1.7
    Based on 5 answers
    I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
    Tom Le | TrustRadius Reviewer

    Usability

    ClickMeeting

    ClickMeeting 8.4
    Based on 11 answers
    Because the most needed functions are very effective and easy to use, there are some minor functions that might work better. The big problem is the quality of presentations because it is often lost during sharing it via ClickMeeting when they are settled in CM's memory. The minor problem is the fact that messages coming from the ClickMeeting are looking a bit like spam.
    Jakub Winiewski | TrustRadius Reviewer

    HCL Notes (formerly from IBM)

    HCL Notes (formerly from IBM) 10.0
    Based on 1 answer
    Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
    Tom Le | TrustRadius Reviewer

    Support Rating

    ClickMeeting

    ClickMeeting 7.6
    Based on 11 answers
    Support on technical features is overall good. Sales support is fast when it comes to upgrades or new customers, but once you are a customer, [I believe] the support is bad to non-existent. [In my experience] after-sales support is really below standard.
    Anonymous | TrustRadius Reviewer

    HCL Notes (formerly from IBM)

    HCL Notes (formerly from IBM) 9.0
    Based on 4 answers
    I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
    Tom Le | TrustRadius Reviewer

    Implementation Rating

    ClickMeeting

    No score
    No answers yet
    No answers on this topic

    HCL Notes (formerly from IBM)

    HCL Notes (formerly from IBM) 9.0
    Based on 2 answers
    Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
    Tom Le | TrustRadius Reviewer

    Alternatives Considered

    ClickMeeting

    ClickMeeting is a wonderful tool with all the necessary features essential to make a business meeting interactive and all this in highly reasonable pricing. But the case was the opposite for Bluejeans as I haven't found it effective because of low-quality audio and video and the price was also not favorable for us.
    Isabella Grace | TrustRadius Reviewer

    HCL Notes (formerly from IBM)

    Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
    Christopher Stark | TrustRadius Reviewer

    Return on Investment

    ClickMeeting

    • Webinars organized on the ClickMeeting platform clearly improve communication with our users and help to transfer knowledge and build relationships.
    • User satisfaction is increasing thanks to the ability to actively participate in webinars through chat and Q&A.
    • Using ClickMeeting's tools directly impacts our user satisfaction and user growth.
    Ewa Majewska | TrustRadius Reviewer

    HCL Notes (formerly from IBM)

    • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
    • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
    Anonymous | TrustRadius Reviewer

    Screenshots

    HCL Notes (formerly from IBM)

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