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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickMeeting

    Score9.5 out of 10
    N/AClickMeeting is a webinar solution formerly owned by GetResponse, an email marketing software company. ClickMeeting's online meeting and collaboration tools are designed to support the sales, marketing, e-learning, and training needs of business of all sizes.

    $25

    per month

    Help Lightning

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…

    $75,000

    per year

    Pricing
    ClickMeetingHelp Lightning
    Editions & Modules
    Live 25
    $25
    up to 25 attendees
    Live 50
    $35
    up to 50 attendees
    Automated 25
    $40
    up to 25 attendees
    Automated 50
    $45
    up to 50 attendees
    Live 100
    $60
    up to 100 attendees
    Automated 100
    $75
    up to 100 attendees
    Live 200
    $119
    up to 200 attendees
    Live 500
    $139
    up to 500 attendees
    Automated 200
    $145
    up to 200 attendees
    Enterprise
    $165
    500 - 5000
    Automated 500
    $179
    up to 500 attendees
    Live 1000
    $239
    up to 1000 attendees
    Automated 1000
    $279
    up to 1000 attendees
    Enterprise
    $75,000
    per year per installation
    Offerings
    Pricing Offerings
    ClickMeetingHelp Lightning
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDetailed enterprise pricing on demand.Solutions are available as an annual subscription and the pricing is based on the number of licenses. The price per license will vary based on the number of experts providing help and the number of technicians or engineers needing help.
    More Pricing Information
    Community Pulse
    ClickMeetingHelp Lightning
    Considered Both Products
    ClickMeeting
    No answer on this topic
    Help Lightning
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    55 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    52 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    55 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    47 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    50 Answers
    No answers on this topic
    Features
    ClickMeetingHelp Lightning
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of ClickMeeting and Help Lightning
    Feature
    ClickMeeting
    9.1
    66 Ratings
    14% above category average
    Help Lightning
    -
    Ratings
    High quality audio9.866 Ratings00 Ratings
    High quality video9.566 Ratings00 Ratings
    Low bandwidth requirements8.859 Ratings00 Ratings
    Mobile support8.355 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of ClickMeeting and Help Lightning
    Feature
    ClickMeeting
    9.5
    65 Ratings
    18% above category average
    Help Lightning
    -
    Ratings
    Desktop sharing9.765 Ratings00 Ratings
    Whiteboards9.456 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of ClickMeeting and Help Lightning
    Feature
    ClickMeeting
    9.8
    67 Ratings
    18% above category average
    Help Lightning
    -
    Ratings
    Calendar integration9.853 Ratings00 Ratings
    Meeting initiation9.763 Ratings00 Ratings
    Integrates with social media9.747 Ratings00 Ratings
    Record meetings / events9.965 Ratings00 Ratings
    Slideshows9.760 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of ClickMeeting and Help Lightning
    Feature
    ClickMeeting
    9.8
    65 Ratings
    19% above category average
    Help Lightning
    -
    Ratings
    Live chat9.764 Ratings00 Ratings
    Audience polling9.859 Ratings00 Ratings
    Q&A9.960 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of ClickMeeting and Help Lightning
    Feature
    ClickMeeting
    9.5
    62 Ratings
    16% above category average
    Help Lightning
    -
    Ratings
    User authentication9.854 Ratings00 Ratings
    Participant roles & permissions9.862 Ratings00 Ratings
    Confidential attendee list9.056 Ratings00 Ratings
    Best Alternatives
    ClickMeetingHelp Lightning
    Small Businesses
    Whereby
    Score9.9 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    TeamViewer
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickMeetingHelp Lightning
    Likelihood to Recommend
    9.5
    (67 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (49 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (36 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClickMeetingHelp Lightning
    Likelihood to Recommend
    ClickMeeting
    ClickMeeting serves a dual purpose within our organization. Firstly, it acts as a reliable platform for hosting staff meetings, enabling effective communication and collaboration among team members. Whether it's for updates, discussions, or brainstorming sessions, ClickMeeting provides the necessary tools for seamless engagement.Secondly, ClickMeeting is instrumental in delivering online courses to our students. It empowers us to create interactive learning experiences regardless of geographical constraints. We can easily share course materials, conduct live or pre-recorded lectures, and facilitate interactive discussions and Q&A sessions. ClickMeeting ensures our students have access to high-quality education and a supportive learning environment.In summary, ClickMeeting is an invaluable tool for both internal staff communications and student-centered online courses. It fosters collaboration, engagement, and knowledge sharing in a flexible and accessible manner, enhancing our overall productivity and educational offerings.
    Read full review
    Help Lightning
    I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
    Incentivized
    Read full review
    Pros
    ClickMeeting
    • ClickMeeting is user-friendly, the admin and user panel is simple, intuitive!
    • When conducting training, you can use default settings such as edu mode and it saves time, I don't have to worry if I'm sure I've muted everyone and if I'm the only one visible.
    • ClickMeeting is also integrated with the Moodle e-learning platform, so it's a great support in organizing blended-learning processes.
    Read full review
    Help Lightning
    • Sharing graphics, images and other resources.
    • Connect remotely with different experts.
    • Favors team work, even remotely.
    Incentivized
    Read full review
    Cons
    ClickMeeting
    • Individual Audio Controls. I'd love to be able to adjust the audio for each of the presenters within the platform, as the host. Not all presenters are tech savvy and sometimes don't know how to adjust this themselves.
    • Additional Saved Color Schemes. I'd love to be able to create/save multiple custom color schemes that I can use for various events instead of a single one.
    Incentivized
    Read full review
    Help Lightning
    • It needs a strong network or signal connection.
    • Nothing else.
    Incentivized
    Read full review
    Usability
    ClickMeeting
    ClickMeeting's overall usability is commendably excellent. Its intuitive, user-friendly interface makes it remarkably easy for users of all skill levels to navigate. The platform delivers a seamless, streamlined experience from setting up meetings to engaging with participants. Despite some advanced features having a slight learning curve, the platform remains user-friendly, efficient, and reliable.
    Incentivized
    Read full review
    Help Lightning
    No answers on this topic
    Support Rating
    ClickMeeting
    It takes a bit of time to get to grips with the platform at first, but it's short and there is an online help chat available. People on the chat are very helpful and available for a long time - also on weekends, which greatly improves work. Really very good support.
    Read full review
    Help Lightning
    No answers on this topic
    Implementation Rating
    ClickMeeting
    It was very simple.
    Read full review
    Help Lightning
    No answers on this topic
    Alternatives Considered
    ClickMeeting
    - does not require installation - clear interface - fast chat technical support - available in Polish language - provides a stable connection - it allows us to share presentations - we can also record the meeting - the process of creating the meeting is quick and easy also for beginners
    Read full review
    Help Lightning
    I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
    Incentivized
    Read full review
    Return on Investment
    ClickMeeting
    • ClickMeeting has had a very positive impact on our organization’s objectives. It allows us to run open training sessions and webinars for participants from multiple organizations, reaching more people without the need for travel or large venues. The platform’s reliability and ease of use help us deliver high-quality training efficiently.
    Read full review
    Help Lightning
    • Makes work team better, even remotely.
    • Allows to share important information and get constantly retro alimentations.
    • Helps us to respect the Covid-19 prevention measures, while continue working.
    Incentivized
    Read full review
    ScreenShots

    ClickMeeting Screenshots

    Screenshot of Whiteboard featureScreenshot of Presentation featureScreenshot of Responsive designScreenshot of Webinar roomScreenshot of Webinar room 2Screenshot of Webinar room 3

    Help Lightning Screenshots

    Screenshot of Help Lightning's AR-enabled Remote Visual Guidance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Product experts can work virtually side-by-side with anyone, anywhere in the world.Screenshot of Help Lightning supports problem solving involving complex and critical equipment.