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ClickPost vs. IBM Sterling Order Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickPost

    Score7.5 out of 10
    N/AClickPost is a logistics management software built to improve the post-purchase delivery experience, which can be used to integrate & manage 350+ delivery partners under one roof. ClickPost also helps provide a better customer experience by providing a delivery tracking page, automated NDR resolution, and omnichannel communication. This helps increase customer confidence, improves delivery NPS and reduces RTO%. Key Benefits of using ClickPost- Integrate with 350+ carrier…

    $300

    per month

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
    Pricing
    ClickPostIBM Sterling Order Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClickPostIBM Sterling Order Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ClickPostIBM Sterling Order Management
    Small Businesses
    No answers on this topic
    Webgility
    Score9.6 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickPostIBM Sterling Order Management
    Likelihood to Recommend
    8.8
    (4 ratings)
    7.0
    (5 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.4
    (3 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    ClickPostIBM Sterling Order Management
    Likelihood to Recommend
    ClickPost
    When it comes to various shipments to be dispatched to multiple locations, it is always very difficult to rely on people that expertise is minimum in the process, every company works for profits so it's better to use a platform that decides best as per your needs and provides very options.
    Incentivized
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    IBM
    It's perfect for medium to large retailers
    Incentivized
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    Pros
    ClickPost
    • It's really easy to add/delete courier partners. Consumer communication is seamless as well.
    • The reliability because it is super fast & super simple at the same time. Decreases the time to market.
    • The courier allocation rules/recommendation rules - are smarter and more flexible than any other I have used in the market so far.
    Incentivized
    Read full review
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    Cons
    ClickPost
    • The software freezes from time to time.
    • None other
    Incentivized
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    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    Likelihood to Renew
    ClickPost
    No answers on this topic
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    Alternatives Considered
    ClickPost
    ClickPost in my observation is far better than Easyship. With the latter we faced a lot of issues such as improper courier tracking, no customer support, no explanations and the likes whereas with ClickPost these problems are completely gone with live courier tracking, allocation and management. So in summation ClickPost is a good solution for courier management.
    Incentivized
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    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    Return on Investment
    ClickPost
    • Shipping is the biggest crunch now a days and cheap available options with swift services is a dream for any business and ClickPost is making it possible
    Incentivized
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    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
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    ScreenShots

    ClickPost Screenshots

    Product screenshotScreenshot of behavior based product suggestions to encourage upsells.Screenshot of the interface to set thresholds. AI segments customers on purchase behavior.Screenshot of the self-serve returns portal for a seamless customer experience.Screenshot of how ClickPost encourages easy exchanges with personalized offers.