TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickPost

    Score7.5 out of 10
    N/AClickPost is a logistics management software built to improve the post-purchase delivery experience, which can be used to integrate & manage 350+ delivery partners under one roof. ClickPost also helps provide a better customer experience by providing a delivery tracking page, automated NDR resolution, and omnichannel communication. This helps increase customer confidence, improves delivery NPS and reduces RTO%. Key Benefits of using ClickPost- Integrate with 350+ carrier…

    $300

    per month

    ShipperHQ

    Score8.2 out of 10
    N/AShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.N/A
    Pricing
    ClickPostShipperHQ
    Editions & Modules
    No answers on this topic
    Essentials Plan
    Contact Vendor
    month
    Standard Plan
    Contact Vendor
    month
    Pro Plan
    Contact Vendor
    month
    Enterprise
    Contact Vendor
    month
    Offerings
    Pricing Offerings
    ClickPostShipperHQ
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$250 hour
    Additional Details——
    More Pricing Information
    Features
    ClickPostShipperHQ
    Online Storefront
    Comparison of Online Storefront features of ClickPost and ShipperHQ
    Feature
    ClickPost
    -
    Ratings
    ShipperHQ
    10.0
    2 Ratings
    25% above category average
    Website integration00 Ratings10.02 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of ClickPost and ShipperHQ
    Feature
    ClickPost
    -
    Ratings
    ShipperHQ
    8.0
    2 Ratings
    1% below category average
    Shipping00 Ratings10.02 Ratings
    Custom functionality00 Ratings5.92 Ratings
    Best Alternatives
    ClickPostShipperHQ
    Small Businesses
    No answers on this topic
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Shopify
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClickPostShipperHQ
    Likelihood to Recommend
    8.8
    (4 ratings)
    8.9
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ClickPostShipperHQ
    Likelihood to Recommend
    ClickPost
    When it comes to various shipments to be dispatched to multiple locations, it is always very difficult to rely on people that expertise is minimum in the process, every company works for profits so it's better to use a platform that decides best as per your needs and provides very options.
    Incentivized
    Read full review
    ShipperHQ (WebShopApps)
    ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.
    Incentivized
    Read full review
    Pros
    ClickPost
    • It's really easy to add/delete courier partners. Consumer communication is seamless as well.
    • The reliability because it is super fast & super simple at the same time. Decreases the time to market.
    • The courier allocation rules/recommendation rules - are smarter and more flexible than any other I have used in the market so far.
    Incentivized
    Read full review
    ShipperHQ (WebShopApps)
    • It is easy to batch process orders.
    • It quickly calculates rates to compare.
    • It is easy to keep track of orders for future review.
    Incentivized
    Read full review
    Cons
    ClickPost
    • The software freezes from time to time.
    • None other
    Incentivized
    Read full review
    ShipperHQ (WebShopApps)
    • The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
    • I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
    • I would also like to see the option for adding shipping rules if shipping management was integrated.
    Incentivized
    Read full review
    Likelihood to Renew
    ClickPost
    No answers on this topic
    ShipperHQ (WebShopApps)
    I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.
    Incentivized
    Read full review
    Usability
    ClickPost
    No answers on this topic
    ShipperHQ (WebShopApps)
    I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.
    Incentivized
    Read full review
    Support Rating
    ClickPost
    No answers on this topic
    ShipperHQ (WebShopApps)
    Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.
    Incentivized
    Read full review
    Alternatives Considered
    ClickPost
    ClickPost in my observation is far better than Easyship. With the latter we faced a lot of issues such as improper courier tracking, no customer support, no explanations and the likes whereas with ClickPost these problems are completely gone with live courier tracking, allocation and management. So in summation ClickPost is a good solution for courier management.
    Incentivized
    Read full review
    ShipperHQ (WebShopApps)
    USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.
    Incentivized
    Read full review
    Return on Investment
    ClickPost
    • Shipping is the biggest crunch now a days and cheap available options with swift services is a dream for any business and ClickPost is making it possible
    Incentivized
    Read full review
    ShipperHQ (WebShopApps)
    • ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
    • ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
    • One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.
    Incentivized
    Read full review
    ScreenShots

    ClickPost Screenshots

    Product screenshotScreenshot of behavior based product suggestions to encourage upsells.Screenshot of the interface to set thresholds. AI segments customers on purchase behavior.Screenshot of the self-serve returns portal for a seamless customer experience.Screenshot of how ClickPost encourages easy exchanges with personalized offers.

    ShipperHQ Screenshots

    Product screenshotProduct screenshot