Likelihood to Recommend There are no special resources needed to use Clicky - it works well for all the sites I've used it on, providing up to date metrics on visitors and actions. It started out as analytics particularly suited to bloggers and it's still very strong there, but I believe it can work in a wide range of scenarios.
Read full review Webgility allows for an accounting based on the real world of our business. We are in control and charge of all of the processes that give dynamic to our businesses. We do not feel near to our business we are near and we can do this with nothing else than the intelligence behind Webgility. Everything is better since we started and we have ourselves still space to put under our reign with the vast amount of methodologies that are implemented at best in Webgility Desktop, Online, and Intelligence. There is positive improvement in the benefits every employee generates with the suites. Cases in which some starts to get in unintended directions can be detected early and corrected with no worse impact. Webgility did not too much enhance our reach to new markets or customers. Our new qualities are getting around but we expect more from the business generating features sets of Webgility. We are still curious about enhancing ourselves and our employees but we already integrated the suites to a significant degree in our processes. We are very satisfied with the POS and markets but there is for us still a lot left out where we are strong and reach our clients and customers.
Steffen Jäschke Projektspezialist bei Steffen Jäschke EinzUnt Physik, Berechnungen
Read full review Pros Analytics. Real time user tracking. Ease of use for reports. Read full review This product has seamlessly helped my company in a form of scrutiny that has minimized human errors to almost zero. It ensures an optimal level of accuracy exists when we are in the middle of downloading any sort of customer data. The tailored, customizable, and personalized reporting of this platform is another great aspect of it. I am satisfied with the usability of this software because it is very easy to use plus it has an intuitive interface that is easy to grasp. Customer support of this product is commendable and worth to be praised because they have always been very helpful and supportive in any time of need. Read full review Cons It's hard to find a negative feature about Clicky, but if I must pick one, it would be the fact that some reports are only available for limited periods, which means you can't get a one year overview of all aspects of your site. That's just nitpicking, though, as what Clicky offers is more than enough for most people. Read full review Keeping in mind all the good things said about Webgility there is also a need to pinpoint some loopholes that exist in Webgility so that Webgility can further work on those deprivations in order to bring the best to its users. I feel that the inventory management system of Webgility is pretty basic compared to the overall level of Webgility. Read full review Likelihood to Renew In addition to the factors already mentioned, Clicky is constantly being updated to improve functionality for users and the development team is extremely responsive. Recent updates include enhanced support for HTML5 audio and video tracking, additional visitor detail and new comparison trends. In my opinion, Clicky just keeps getting better
Read full review Support Rating Know what they doing and reply quickly.
Read full review Alternatives Considered Clicky is much easier and more enjoyable to use.
Read full review It is one of the best platforms I have ever used. Webgility has been very helpful in mitigating human errors, which leads to so much time-saving. Webgility connects all the pieces, like a messed-up jigsaw puzzle, and keeps the orders synchronized well in Quickbooks.
Read full review Return on Investment Over the 7 years I've used it, Clicky has given me a better understanding of where my main visitors are coming from, contributing for example to a decision to create content in US English rather than my native UK English because most visitors are from the US. Clicky provided real time stats when few others were doing so, enabling me to respond more quickly to visitors interacting with my content. Read full review There is an on-going monthly fee, but our company finds it is well worth it for both the support we recieve as well as the time saved by not manually entering orders into out accounting software from our online store. The biggest ROI is absolutely time saved in entering orders. Read full review ScreenShots