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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clockwise

    Score9.1 out of 10
    N/AClockwise, from the company of the same name in San Francisco, is calendar optimization software, which uses AI to create uninterrupted blocks of time, enhance Slack, take the stress out of complex scheduling, resolve double bookings, and balance appointments while allowing users to meet their Focus Time goals. June 16, 2020 Bain Capital Ventures announced leading an $18M Series B funding round in Clockwise.

    $0

    per month per user

    JRNI

    Score3 out of 10
    Enterprise companies (1,001+ employees)
    JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. JRNI is based on the former BookingBug (rebranded in 2019).

    $19.95

    per month

    Pricing
    ClockwiseJRNI
    Editions & Modules
    Teams
    $81
    per year per user
    Business
    $138
    per year per user
    Enterprise
    Contact Sales
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    ClockwiseJRNI
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing is available in 4 levels and is available by contacting jrni.com.
    More Pricing Information
    Best Alternatives
    ClockwiseJRNI
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    Google Calendar
    Score9.2 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Google Calendar
    Score9.2 out of 10
    Chili Piper
    Score8.8 out of 10
    Enterprises
    Google Calendar
    Score9.2 out of 10
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    User Ratings
    ClockwiseJRNI
    Likelihood to Recommend
    9.1
    (2 ratings)
    8.2
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (3 ratings)
    Usability
    6.4
    (1 ratings)
    8.2
    (1 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    ClockwiseJRNI
    Likelihood to Recommend
    Clockwise
    This is great for Operations people who need to parse through many calendars at once when scheduling meetings, even if the rest of the organization isn't using it. Clockwise does not allow you to put meetings on other people's calendars, though, or find times for meetings that you aren't in, so keep that in mind. It has still been a life-saver for me. Clockwise isn't great for scheduling client meetings due to the fact that it automatically places emojis in the names of the meetings, and there are other little branding things that are impossible to remove even on paid plans. I tended to just find time for the meetings in Clockwise and then move back to Google Calendar to schedule them
    Incentivized
    Read full review
    JRNI
    If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.
    Incentivized
    Read full review
    Pros
    Clockwise
    • Dedicates travel time for any offsite meetings.
    • Dedicates personal "breather" time built into your schedule.
    • Allows for collaboration meetings across departments.
    Incentivized
    Read full review
    JRNI
    • The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance.
    • Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics).
    • The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these.
    Read full review
    Cons
    Clockwise
    • Sometimes I am unable to remove the "travel time" slot booked on my calendar for offsite meetings. It's a bit glitchy and reappears after deleting.
    Incentivized
    Read full review
    JRNI
    • Quite a few of our clients book several places per course date in one go. Their feedback is that they don't see anywhere where they can write the names of the course attendees. It's quite usual where the one who books the courses in Bookingbug is not the one attending the course. I would like to see this improved so that it's clear where the client can input the attendees' names.
    Read full review
    Likelihood to Renew
    Clockwise
    No answers on this topic
    JRNI
    Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
    Read full review
    Usability
    Clockwise
    It doesn't have a dark mode, which is not fun. There is no Month or Year view which isn't great, only day or week. It's hard to get used to and the flexible meetings aren't as intuitive as they claim to be/should be. This is great for scheduling, but in terms of functioning as a calendar, it's not my go-to choice. The JOIN button for the upcoming virtual meeting is nice, though. Clockwise would have gotten a nine if I could schedule meetings on other people's calendars or remove my availability from the equation when scheduling meetings that I won't be in
    Incentivized
    Read full review
    JRNI
    It would have been 10 were it not for some feedback from clients re multiple bookings.
    Read full review
    Alternatives Considered
    Clockwise
    Clockwise has additional features/bells and whistles that the others do not. For example, the travel time feature if you are booking meetings that you need to drive to and from. Also booking across teams, rather than having to enter each individual manually
    Incentivized
    Read full review
    JRNI
    JRNI is better than Appointy in many ways like easy to use interface, time to time software updates, and real-time support.
    Incentivized
    Read full review
    Scalability
    Clockwise
    No answers on this topic
    JRNI
    It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
    Read full review
    Return on Investment
    Clockwise
    • Time savings.
    • Time management.
    • Lower stress levels - preventing burn out.
    Incentivized
    Read full review
    JRNI
    • The fact that clients can book themselves online has reduced pressure on our staff and allowed them to book out of office hours.
    • Our clinic staff have more data for each client, and thus are better prepared for each appointment.
    • Moving and amending appointments has significantly increased employee efficiency, allowing the team greater time to deal with other items.
    • Customers are sent important information prior to their appointments, and customer satisfaction regarding the whole process is greatly improved.
    Read full review
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