Yuven Takur
Head of human resources.
Chose SmartCustomer
Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase.
Cloodot vs. SmartCustomer
Cloodot vs. SmartCustomer
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cloodot | Enterprise companies (1,001+ employees) | Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc. Work together as a team - Distribute and assign channels to one or more users, handover chats and reviews between users and departments. Multiple agents can collaborate and manage channels like WhatsApp,… | $39 /month | |
 SmartCustomer | N/A | Founded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner. | N/A |
| Cloodot | SmartCustomer | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Only pay for the channels you use. Connect as many instances of channels you want to manage and add as many agents as you want to the team. You will be charge based on total instances of channels that you have connected and total no of agents that you have. Our product is 4 to 10 times more affordable than alternatives out there. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Cloodot | SmartCustomer | |
|---|---|---|
| Considered Both Products |  Cloodot No answer on this topic |  SmartCustomer  Zain Ali Director Of Commercial Sales Chose SmartCustomer Sitejabber has provided us with many benefits and resulted in us with great customer service, handling any issues faced by customers, and competing with real businesses. Whereas Trustpilot, we believe there were many reviews left by scammers for businesses that were not legit.  Rithvik Podduturi Founder Chose SmartCustomer I generally buy a lot of software. I check reviews on TrustRadius, Capterra, etc., for software reviews. Sitejabber is lacking in these cases, so for now, I will stick to these websites for software reviews. |
| Cloodot | SmartCustomer | |
|---|---|---|
| Small Businesses |  Growave Score 9.7 out of 10 | Growave Score 9.7 out of 10 |
| Medium-sized Companies |  PowerReviews Score 7.8 out of 10 | PowerReviews Score 7.8 out of 10 |
| Enterprises | PowerReviews Score 7.8 out of 10 | PowerReviews Score 7.8 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Cloodot | SmartCustomer | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 9.2 (0 ratings) |
| Cloodot | SmartCustomer | |
|---|---|---|
| Likelihood to Recommend | No answers on this topic |
Rithvik Podduturi Founder |
| Pros | No answers on this topic |
 Aaron Wallace Co-Founder |
| Cons | No answers on this topic |
Yuven Takur Head of human resources. |
| Alternatives Considered | No answers on this topic |
Yuven Takur Head of human resources. |
| Return on Investment | No answers on this topic |
Zain Ali Director Of Commercial Sales |
| ScreenShots | Cloodot Screenshots      |