Cloodot vs. SmartCustomer

SmartCustomer

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cloodot	Score 0.0 out of 10	Enterprise companies (1,001+ employees)	Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Manage chats and reviews from multiple Google my business listings, Facebook pages, WhatsApp numbers, Google business messages listings, Websites etc. Work together as a team - Distribute and assign channels to one or more users, handover chats and reviews between users and departments. Multiple agents can collaborate and manage channels like WhatsApp,…	$39 /month
SmartCustomer	Score 7.7 out of 10	N/A	Founded in 2006 as Sitejabber, SmartCustomer is a reviews platform that helps businesses elevate their online reputation and visibility. Brands can use SmartCustomer to source feedback and surface reviews across various channels, resulting in expanded reach and business growth, with connections based on trust and confidence. SmartCustomer states that their review platform is both funded by the US government’s National Science Foundation and an official Google review partner.	N/A

Pricing

Cloodot

SmartCustomer

Editions & Modules

Basic: $39
/month
Advanced: Custom
/month

No answers on this topic

Offerings

Pricing Offerings
Cloodot	SmartCustomer
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

Additional Details

Only pay for the channels you use. Connect as many instances of channels you want to manage and add as many agents as you want to the team. You will be charge based on total instances of channels that you have connected and total no of agents that you have. Our product is 4 to 10 times more affordable than alternatives out there.

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More Pricing Information

Community Pulse
	Cloodot	SmartCustomer

Best Alternatives
	Cloodot	SmartCustomer
Small Businesses	Growave Score 9.7 out of 10	Growave Score 9.7 out of 10
Medium-sized Companies	Bazaarvoice Score 7.9 out of 10	Bazaarvoice Score 7.9 out of 10
Enterprises	Bazaarvoice Score 7.9 out of 10	Bazaarvoice Score 7.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Cloodot	SmartCustomer
Likelihood to Recommend	- (0 ratings)	9.2 (4 ratings)

User Testimonials
	Cloodot	SmartCustomer
Likelihood to Recommend	Cloodot No answers on this topic	SmartCustomer Sitejabber makes it easy to create social media posts, ads, and banners right from the dashboard, as well as add reviews to drive engagement, CTR, and produce more leads and sales. It allows us to grow and improve our SEO while increasing visibility on the internet thanks to our SEO-optimized business profile page that features our reviews. We may improve the visibility of our organic search results. Incentivized Yuven Takur Head of human resources. Read full review
Pros	Cloodot No answers on this topic	SmartCustomer Gives reviews. Answers questions. Gives you details of the website. Incentivized Rithvik Podduturi Founder Read full review
Cons	Cloodot No answers on this topic	SmartCustomer It has slow customer services. Too many ads on reviews pages. Anyone can write reviews, unverified users trying to make their company look really good by hiding real reviews. Incentivized Zain Ali Director Of Commercial Sales Read full review
Alternatives Considered	Cloodot No answers on this topic	SmartCustomer Sitejabber is a great tool for collecting genuine customer feedback to promote organizational growth while giving buyers and customers the confidence to explore before making a purchase. Incentivized Yuven Takur Head of human resources. Read full review
Return on Investment	Cloodot No answers on this topic	SmartCustomer Saves us from spending money on scam websites. Helps us making a buy decision based on the reviews. Incentivized Rithvik Podduturi Founder Read full review
ScreenShots	Cloodot Screenshots