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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score7.9 out of 10
    N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    Plutio

    Score8.7 out of 10
    N/APlutio is a project management application from the UK company of the same name, featuring configurable shareable task lists, task notifications and alerts, and a client portal.N/A
    Pricing
    Close CRMPlutio
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Close CRMPlutio
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.—
    More Pricing Information
    Community Pulse
    Close CRMPlutio
    Considered Both Products
    Close
    No answer on this topic
    Plutio
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    9 Answers
    Features
    Close CRMPlutio
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and Plutio
    Feature
    Close CRM
    8.9
    8 Ratings
    13% above category average
    Plutio
    -
    Ratings
    Customer data management / contact management8.08 Ratings00 Ratings
    Workflow management7.78 Ratings00 Ratings
    Territory management8.01 Ratings00 Ratings
    Opportunity management10.06 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings
    Interaction tracking8.38 Ratings00 Ratings
    Channel / partner relationship management9.73 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and Plutio
    Feature
    Close CRM
    8.5
    6 Ratings
    10% above category average
    Plutio
    -
    Ratings
    Case management8.03 Ratings00 Ratings
    Call center management7.45 Ratings00 Ratings
    Help desk management10.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and Plutio
    Feature
    Close CRM
    9.0
    6 Ratings
    15% above category average
    Plutio
    -
    Ratings
    Lead management8.76 Ratings00 Ratings
    Email marketing9.35 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and Plutio
    Feature
    Close CRM
    7.9
    6 Ratings
    3% above category average
    Plutio
    -
    Ratings
    Task management8.35 Ratings00 Ratings
    Billing and invoicing management10.01 Ratings00 Ratings
    Reporting5.45 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and Plutio
    Feature
    Close CRM
    7.5
    6 Ratings
    2% below category average
    Plutio
    -
    Ratings
    Forecasting10.01 Ratings00 Ratings
    Pipeline visualization8.06 Ratings00 Ratings
    Customizable reports4.44 Ratings00 Ratings
    Customization
    Comparison of Customization features of Close CRM and Plutio
    Feature
    Close CRM
    8.6
    8 Ratings
    12% above category average
    Plutio
    -
    Ratings
    Custom fields10.07 Ratings00 Ratings
    Custom objects10.02 Ratings00 Ratings
    Scripting environment8.03 Ratings00 Ratings
    API for custom integration6.47 Ratings00 Ratings
    Security
    Comparison of Security features of Close CRM and Plutio
    Feature
    Close CRM
    8.0
    8 Ratings
    5% below category average
    Plutio
    -
    Ratings
    Single sign-on capability8.03 Ratings00 Ratings
    Role-based user permissions8.06 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and Plutio
    Feature
    Close CRM
    10.0
    1 Ratings
    28% above category average
    Plutio
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and Plutio
    Feature
    Close CRM
    6.4
    4 Ratings
    16% below category average
    Plutio
    -
    Ratings
    Marketing automation6.44 Ratings00 Ratings
    Platform
    Comparison of Platform features of Close CRM and Plutio
    Feature
    Close CRM
    10.0
    1 Ratings
    27% above category average
    Plutio
    -
    Ratings
    Mobile access10.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Close CRM and Plutio
    Feature
    Close CRM
    -
    Ratings
    Plutio
    8.3
    12 Ratings
    8% above category average
    Task Management00 Ratings10.012 Ratings
    Resource Management00 Ratings7.58 Ratings
    Gantt Charts00 Ratings6.03 Ratings
    Scheduling00 Ratings10.08 Ratings
    Workflow Automation00 Ratings6.95 Ratings
    Team Collaboration00 Ratings10.011 Ratings
    Support for Agile Methodology00 Ratings5.04 Ratings
    Support for Waterfall Methodology00 Ratings8.52 Ratings
    Document Management00 Ratings6.010 Ratings
    Email integration00 Ratings10.09 Ratings
    Mobile Access00 Ratings7.69 Ratings
    Timesheet Tracking00 Ratings10.07 Ratings
    Change request and Case Management00 Ratings9.25 Ratings
    Budget and Expense Management00 Ratings9.53 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Close CRM and Plutio
    Feature
    Close CRM
    -
    Ratings
    Plutio
    7.1
    10 Ratings
    8% below category average
    Quotes/estimates00 Ratings7.17 Ratings
    Invoicing00 Ratings8.610 Ratings
    Project & financial reporting00 Ratings7.15 Ratings
    Integration with accounting software00 Ratings5.53 Ratings
    Best Alternatives
    Close CRMPlutio
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Close CRMPlutio
    Likelihood to Recommend
    9.3
    (8 ratings)
    8.0
    (13 ratings)
    Usability
    8.7
    (3 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.3
    (3 ratings)
    10.0
    (7 ratings)
    User Testimonials
    Close CRMPlutio
    Likelihood to Recommend
    Close
    Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
    Incentivized
    Read full review
    Plutio
    Plutio is great for the individual who is constantly on the go, managing a wealth of online information and projects. I can see those who work in education, such as administration, or technology coaches/teacher coaches using a platform like this to stay organized. Freelance or consultants would also benefit as it can manage your digital self.
    Incentivized
    Read full review
    Pros
    Close
    • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
    • Email sync. Syncs in real time with your email account, which is huge.
    • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
    Incentivized
    Read full review
    Plutio
    • Task tracking.
    • Assigning tasks with sending notifications.
    • Start and complete the task with the notified team leader upon completion of the task.
    • Different project management.
    • Efficient working with the team.
    • Assign team members to manage the task with full or partial access.
    • Powerful user experience.
    • Set reminders of specific tasks or schedules.
    Read full review
    Cons
    Close
    • Make it so one can set the time at which the emails go out.
    • Make it easier to set up my workflow.
    Incentivized
    Read full review
    Plutio
    • While the ability to customize is great, it is a little lacking in the visual GUI department. But thats more of a personal preference than anything else.
    • When choosing dates and times for tasks and projects I think the input method could be a little less clunky.
    Incentivized
    Read full review
    Usability
    Close
    It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
    Incentivized
    Read full review
    Plutio
    Plutio puts work into real contribution, allowing me to connect with the team with white-label collaboration. It is an all-in-one platform for me to manage all tasks effectively. Consistently, it positively impacts work and overall growth by adding encouragement. It's worth using this tool to keep track of the task and overall development, so sharing positive reviews might be helpful to others.
    Read full review
    Support Rating
    Close
    I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
    Incentivized
    Read full review
    Plutio
    I have only needed to reach out for support once and got a quick response. There was an issue with the Mac app, but I knew it was in beta. Leo, the owner, was quick to reply thanking me for letting him know about the issue, that the Mac app is still in beta, and that I can use the web version in the meantime until the bug was fixed.
    Incentivized
    Read full review
    Alternatives Considered
    Close
    Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
    Incentivized
    Read full review
    Plutio
    I have tried Suite Dash, Agiled, FlowLu throughout the process of finding a tool that fits our business the best. Plutio was the easiest to deploy and use by far. The other systems had more features and capability but was pretty difficult to learn how to use and set up. We were up and running with Plutio in a matter of hours with a business process, rather than a spreadsheet and an independent proposal and invoicing process.
    Incentivized
    Read full review
    Return on Investment
    Close
    • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
    Incentivized
    Read full review
    Plutio
    • We landed some contracts on platforms like Upwork, due to the professional image we portray with Plutio
    • Excellent ROI, we save lots of time with this tool
    • Very reasonable pricing for what you get (ROI)
    • More organized in our daily business
    Incentivized
    Read full review
    ScreenShots

    Close CRM Screenshots

    Screenshot of Close's Inbox, which keeps sales team's emails, calls, and follow-ups in one unified view, so nothing slips through the cracks and every lead gets the attention it deserves.Screenshot of Close's Sales Pipeline, which offers a visual overview of every deal in progress, so your team can track opportunities, forecast revenue, and stay focused on moving deals forward.Screenshot of Close's Predictive Dialer. This automatically connects sales reps to live answers back-to-back, eliminating manual dialing and maximizing talk time to reach more prospects in less time.Screenshot of Close's Lead Profiles, which gives team a complete, centralized view of every contact, communication, and activity.Screenshot of Close's Smart Views, which prioritize leads with dynamic, customizable filters that keep sales teams focused.Screenshot of Close's Workflows, which automate repetitive sales tasks and follow-up sequences.