Cloud Agent vs. DialedIn

Cloud Agent

DialedIn

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cloud Agent	N/A	N/A	Cloud Agent®, a company of Regniet® Holding, is the first online quote portal for professional IT services. It brings together potential service buyers and service providers in one marketplace.	N/A
DialedIn	Score1.6 out of 10	N/A	DialedIn's (formerly ChaseData) cloud-based Call Center as a Service software provides provides seven automated dialing modes (including predictive, progressive, and TCPA compliant preview mode), skills-based ACD, and IVR, combined in one suite that integrates with third-party applications.	$495 per month for 5 users (minimum)

Pricing

Cloud Agent

DialedIn

No answers on this topic

Enterprise Plus (200+ Users): $35
per month per user
Enterprise (100-199 Users): $49
per month per user
Professional (50-99 Users): $79
per month per user
Small Business (5-49 Users): $99
per month per user

Pricing Offerings
Cloud Agent	DialedIn
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

Required

Contact vendor for pricing information.

Discount available for annual commitment.

Best Alternatives
	Cloud Agent	DialedIn
Small Businesses	Dragon Speech Recognition Score7.8 out of 10	Dialpad Sell Score8.7 out of 10
Medium-sized Companies	No answers on this topic	Nooks Score9.2 out of 10
Enterprises	Verint Speech and Text Analytics Score8.4 out of 10	Dialpad Sell Score8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Cloud Agent	DialedIn
Likelihood to Recommend	- (0 ratings)	9.0 (2 ratings)

User Testimonials
	Cloud Agent	DialedIn
Likelihood to Recommend	Cloud Agent No answers on this topic	Dialedin I have used the system for predictive dialing, preview and manual dial. I have had from three to thirty reps using the software at a time. It has worked well for me in all applications. Incentivized Arlen Graves IT & Facilities Director Read full review
Pros	Cloud Agent No answers on this topic	Dialedin Analytics / reporting Intuitive campaign management Data management Incentivized Verified User Read full review
Cons	Cloud Agent No answers on this topic	Dialedin Chase does regular updates to the agent and admin software to fix issues and improve functionality. Any shortcomings I have found are usually taken care of the next release. Incentivized Arlen Graves IT & Facilities Director Read full review
Alternatives Considered	Cloud Agent No answers on this topic	Dialedin Previously used VICIdial open source. ChaseData Call Center Software has been leaps and bounds better and more easy to manage for a team with limited IT resources. Incentivized Verified User Read full review
Return on Investment	Cloud Agent No answers on this topic	Dialedin It increases our contact rate and provides real time control of data to maximize our sales efforts and production. Chase provides a means to manage TCPA compliance and DNC lists that is as good or better than any other system I have ever used. Incentivized Arlen Graves IT & Facilities Director Read full review
ScreenShots