3 Ratings
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Score 9.2 out of 100
6 Ratings
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Score 7.6 out of 100

Attribute Ratings

  • CloudBlue PSA is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

CloudBlue PSA

100%
1 Rating
8.0

Deltek Vantagepoint

80%
2 Ratings

Usability

CloudBlue PSA

N/A
0 Ratings
6.0

Deltek Vantagepoint

60%
1 Rating

Support Rating

CloudBlue PSA

N/A
0 Ratings
9.0

Deltek Vantagepoint

90%
1 Rating

Likelihood to Recommend

Ingram Micro

For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex.
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Deltek, Inc.

It is well suited to connecting customer relationship databases and a project lifecycle. Business development people and other personnel should be able to get good use out of it in their daily jobs and functions. It is helpful to keep a record of ongoing projects and new pursuits among the team.
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Pros

Ingram Micro

  • The help desk ticket system is robust and modern.
  • Billing & invoicing from Harmony meets all our needs and is easy to use.
  • Project management and scheduling features help us stay organized and on schedule.
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Deltek, Inc.

  • Time logging
  • Checking remaining PTO
  • Checking total hours on a project.
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Cons

Ingram Micro

  • Training resources are still a work in progress.
  • As a software engineer, I'd like to see a more extensive API
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Deltek, Inc.

  • User interface could be cleaner.
  • It is a bit complicated.
  • It could be more focused on marketing.
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Pricing Details

CloudBlue PSA

Starting Price

$0

Editions & Modules

CloudBlue PSA editions and modules pricing
EditionModules
Annual SaaS$65.001
Monthly SaaSContact Sales2
Annual On-PremiseContact Sales3

Footnotes

  1. per month (billed annually)
  2. none
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Deltek Vantagepoint

Starting Price

Editions & Modules

Deltek Vantagepoint editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Ingram Micro

    No answers on this topic

    Deltek, Inc.

    It is ok to use; it is not the easiest to use in terms of usability and user-friendliness but it is not the worst. It still feels somewhat outdated. Many cloud options are cleaner or look more modern. But it is good enough and you should be able to get the hang of it.
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    Support Rating

    Ingram Micro

    No answers on this topic

    Deltek, Inc.

    I would rate Deltek VantagePoint highly in terms of the overall support. You can receive support any time you need it and there is a representative from Deltek assigned to your account so that you can always get the help when you need it. Sometimes, they want to go more in-depth than I would like, however.
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    Alternatives Considered

    Ingram Micro

    Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow.
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    Deltek, Inc.

    BQE Core. I think that BQE Core is definitely harder to use, and has a lot of features atleast from the users perspective that dont seem entirely neccesary. Deltek is very straight forward and easy to use.
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    Return on Investment

    Ingram Micro

    • It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time.
    • Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods.
    Read full review

    Deltek, Inc.

    • I cannot speak to this as I was not the business owner
    Read full review

    Screenshots

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