1 Rating
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Score 10 out of 100
2 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

CloudBlue PSA (formerly HarmonyPSA)

For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex.
Anonymous | TrustRadius Reviewer

Deltek Vantagepoint

It is well suited to connecting customer relationship databases and a project lifecycle. Business development people and other personnel should be able to get good use out of it in their daily jobs and functions. It is helpful to keep a record of ongoing projects and new pursuits among the team.
Anonymous | TrustRadius Reviewer

Pros

CloudBlue PSA (formerly HarmonyPSA)

  • The help desk ticket system is robust and modern.
  • Billing & invoicing from Harmony meets all our needs and is easy to use.
  • Project management and scheduling features help us stay organized and on schedule.
Anonymous | TrustRadius Reviewer

Deltek Vantagepoint

  • Consolidation of CRM
  • Project data
  • Project financials
Anonymous | TrustRadius Reviewer

Cons

CloudBlue PSA (formerly HarmonyPSA)

  • Training resources are still a work in progress.
  • As a software engineer, I'd like to see a more extensive API
Anonymous | TrustRadius Reviewer

Deltek Vantagepoint

  • User interface could be cleaner.
  • It is a bit complicated.
  • It could be more focused on marketing.
Anonymous | TrustRadius Reviewer

Usability

CloudBlue PSA (formerly HarmonyPSA)

No score
No answers yet
No answers on this topic

Deltek Vantagepoint

Deltek Vantagepoint 6.0
Based on 1 answer
It is ok to use; it is not the easiest to use in terms of usability and user-friendliness but it is not the worst. It still feels somewhat outdated. Many cloud options are cleaner or look more modern. But it is good enough and you should be able to get the hang of it.
Anonymous | TrustRadius Reviewer

Support Rating

CloudBlue PSA (formerly HarmonyPSA)

No score
No answers yet
No answers on this topic

Deltek Vantagepoint

Deltek Vantagepoint 9.0
Based on 1 answer
I would rate Deltek VantagePoint highly in terms of the overall support. You can receive support any time you need it and there is a representative from Deltek assigned to your account so that you can always get the help when you need it. Sometimes, they want to go more in-depth than I would like, however.
Anonymous | TrustRadius Reviewer

Alternatives Considered

CloudBlue PSA (formerly HarmonyPSA)

Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow.
Anonymous | TrustRadius Reviewer

Deltek Vantagepoint

Deltek stands up against the competition by being the most robust and the most powerful. It is more expensive so that is a negative. It does not have the best user interface but it works well enough. Others were missing key data or functions that we could not do without them.
Anonymous | TrustRadius Reviewer

Return on Investment

CloudBlue PSA (formerly HarmonyPSA)

  • It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time.
  • Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods.
Anonymous | TrustRadius Reviewer

Deltek Vantagepoint

  • It saves time.
  • It is expensive.
  • It is easy to use.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

CloudBlue PSA (formerly HarmonyPSA)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CloudBlue PSA (formerly HarmonyPSA) Editions & Modules

Edition
Annual SaaS$65.001
Monthly SaaSContact Sales
Annual On-PremiseContact Sales
  1. per month (billed annually)
  2. none
Additional Pricing Details

Deltek Vantagepoint

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Deltek Vantagepoint Editions & Modules

Additional Pricing Details

Add comparison