CloudBlue PSA vs. KeyedIn Enterprise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudBlue PSA
Score 9.3 out of 10
Small Businesses (1-50 employees)
CloudBlue PSA (formerly HarmonyPSA) provides full visibility of projects, customers and profitability in a single pane of glass, along with automation of sales, finance and operational processes. Ingram Micro acquired Harmony Business Systems and HarmonyPSA in April 2021.
$65
per month (billed annually)
KeyedIn Enterprise
Score 9.0 out of 10
N/A
KeyedIn Solutions in Minneapolis offers KeyedIn Projects, a project management and PPM offering.N/A
Pricing
CloudBlue PSAKeyedIn Enterprise
Editions & Modules
Annual SaaS
$65.00
per month (billed annually)
Monthly SaaS
Contact Sales
Annual On-Premise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
CloudBlue PSAKeyedIn Enterprise
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Best Alternatives
CloudBlue PSAKeyedIn Enterprise
Small Businesses
Atera
Atera
Score 8.8 out of 10
monday.com
monday.com
Score 8.4 out of 10
Medium-sized Companies
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 6.8 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudBlue PSAKeyedIn Enterprise
Likelihood to Recommend
10.0
(1 ratings)
9.0
(3 ratings)
User Testimonials
CloudBlue PSAKeyedIn Enterprise
Likelihood to Recommend
Ingram Micro
For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex.
Read full review
KeyedIn Solutions Inc
KeyedIn is well suited for a number of projects from IT, Sales, Development and Marketing. It is pretty flexible so implementing it into any number of workflows seems fairly easy due to it's customizability.
Read full review
Pros
Ingram Micro
  • The help desk ticket system is robust and modern.
  • Billing & invoicing from Harmony meets all our needs and is easy to use.
  • Project management and scheduling features help us stay organized and on schedule.
Read full review
KeyedIn Solutions Inc
  • Easy tracking and a 360-degree overview of every ongoing project.
  • Allocation of work to employees according to skill level and qualifications.
  • Tracking project expenses and actual revenue.
Read full review
Cons
Ingram Micro
  • Training resources are still a work in progress.
  • As a software engineer, I'd like to see a more extensive API
Read full review
KeyedIn Solutions Inc
  • Update to Color/general Interface
  • The Ability to Download All Attachments at Once
Read full review
Alternatives Considered
Ingram Micro
Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow.
Read full review
KeyedIn Solutions Inc
It is used to fully automate every stage in the project lifecycle and forecast on resources required to successfully complete projects. It empowers managers to complete projects in time and within the allocated budget. One of the many features that make this platform unique and suitable to many modern businesses is the portfolio management feature.
Read full review
Return on Investment
Ingram Micro
  • It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time.
  • Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods.
Read full review
KeyedIn Solutions Inc
  • In the sense that it has assisted in closing projects more quickly so that they may be invoiced for, it seems like the ROI is a pretty quick turnaround
  • By breaking out tasks into a well defined workflow it allows for accountability and consistent project delivery across all agents.
  • Providing services that the end user feels satisfied with is definitely a top goal. Having well defined workflows has also helped address problems by reducing the variance in each project.
Read full review
ScreenShots

CloudBlue PSA Screenshots

Screenshot of Customised dashboard with key business metricsScreenshot of Auto generated invoicing ensures nothing gets forgottenScreenshot of Keep on top of projectsScreenshot of Fully integrated and configurable ticketingScreenshot of Conversion of leads to prospects to customers is seamless, with no re-keying

KeyedIn Enterprise Screenshots

Screenshot of Portfolio Analysis provides detailed information on portfolio KPIs.Screenshot of Resource Capacity and Demand planningScreenshot of Program management with milestone trackingScreenshot of Resource allocations and utilizationScreenshot of Score and prioritize projects across the portfolioScreenshot of Manage deliverables and depedencies