CloudBlue PSA vs. Scoro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudBlue PSA
Score 9.3 out of 10
Small Businesses (1-50 employees)
CloudBlue PSA (formerly HarmonyPSA) provides full visibility of projects, customers and profitability in a single pane of glass, along with automation of sales, finance and operational processes. Ingram Micro acquired Harmony Business Systems and HarmonyPSA in April 2021.
$65
per month (billed annually)
Scoro
Score 8.3 out of 10
Small Businesses (1-50 employees)
Scoro is a comprehensive work management solution for creative and professional services. It helps to streamline work and eliminate routine tasks to ensure a business runs as smoothly and efficiently as possible – from sales right through to billing. Scoro’s project management tools allow users to create project budgets, allocate non-billable and billable work, manage meetings, tasks, invoices, expenses, files, and more. All project information can be managed in a single…
$26
per user
Pricing
CloudBlue PSAScoro
Editions & Modules
Annual SaaS
$65.00
per month (billed annually)
Monthly SaaS
Contact Sales
Annual On-Premise
Contact Sales
Essential
$26
per user
Standard
$37
per user
Pro
$63
per user
Ultimate
Contact us for pricing
Offerings
Pricing Offerings
CloudBlue PSAScoro
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
CloudBlue PSAScoro
Project Management
Comparison of Project Management features of Product A and Product B
CloudBlue PSA
-
Ratings
Scoro
6.9
2 Ratings
10% below category average
Task Management00 Ratings7.02 Ratings
Resource Management00 Ratings7.02 Ratings
Scheduling00 Ratings8.02 Ratings
Team Collaboration00 Ratings7.02 Ratings
Document Management00 Ratings7.02 Ratings
Email integration00 Ratings8.02 Ratings
Mobile Access00 Ratings6.02 Ratings
Timesheet Tracking00 Ratings7.01 Ratings
Change request and Case Management00 Ratings6.01 Ratings
Budget and Expense Management00 Ratings6.02 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
CloudBlue PSA
-
Ratings
Scoro
4.8
2 Ratings
44% below category average
Quotes/estimates00 Ratings5.01 Ratings
Invoicing00 Ratings6.12 Ratings
Project & financial reporting00 Ratings6.12 Ratings
Integration with accounting software00 Ratings2.12 Ratings
Best Alternatives
CloudBlue PSAScoro
Small Businesses
Atera
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Score 8.9 out of 10
Stackby
Stackby
Score 9.3 out of 10
Medium-sized Companies
Planview AdaptiveWork
Planview AdaptiveWork
Score 7.2 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 7.2 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudBlue PSAScoro
Likelihood to Recommend
10.0
(1 ratings)
4.1
(2 ratings)
User Testimonials
CloudBlue PSAScoro
Likelihood to Recommend
Ingram Micro
For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex.
Read full review
Scoro
Scoro would be ideal for a larger business who is truly interested in developing a stronger and more efficient workflow. I honestly would have recommended it had it not been for the cost, the hidden fees, and the fact that I'd have to upgrade to an even more expensive plan if I wanted to get the most of the program for our level. We only needed one item, so would have ended up paying much more to not use a great deal of additional features. So, if you want to increase your workflow and have the funds, use them - absolutely. You will not regret it. But I cannot recommend it to someone who is on a tight budget
Read full review
Pros
Ingram Micro
  • The help desk ticket system is robust and modern.
  • Billing & invoicing from Harmony meets all our needs and is easy to use.
  • Project management and scheduling features help us stay organized and on schedule.
Read full review
Scoro
  • Great interface and user experience
  • Fast, informative and compact platform
  • Great invoicing and reminders system
Read full review
Cons
Ingram Micro
  • Training resources are still a work in progress.
  • As a software engineer, I'd like to see a more extensive API
Read full review
Scoro
  • Cost. I ended up not recommending this product simply because of the cost alone. There are hidden costs you will not know about until it is too late. Their pricing model is geared for bigger businesses, and can cripple smaller ones. The pricing is by user. If you get the most basic of plans (with a 900 onboarding charge), you will realize that all the things you actually need to make the program effective are on the next tier up...
  • Quickbooks. At the time I was exploring this, Quickbooks was not very well integrated. If you wanted to include billing (which they do show promise for), then you will have issues here.
Read full review
Alternatives Considered
Ingram Micro
Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow.
Read full review
Scoro
We prefer Scoro as it's faster and easier to use and learn. Also the fee structure makes a lot of sense for a smaller company.
Read full review
Return on Investment
Ingram Micro
  • It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time.
  • Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods.
Read full review
Scoro
  • Scoro could have had a wonderful impact on the workflow of the business. It allows for integrations most programs don't, including accounting and time tracking, and could have easily eliminated the need for an FTE through the streamlining of tasks alone.
  • If we had implemented this program, we would have saved time, but all of the gains would have gone to pay for Scoro. It would not have balanced out, especially if they ever were to raise their rates.
Read full review
ScreenShots

CloudBlue PSA Screenshots

Screenshot of Customised dashboard with key business metricsScreenshot of Auto generated invoicing ensures nothing gets forgottenScreenshot of Keep on top of projectsScreenshot of Fully integrated and configurable ticketingScreenshot of Conversion of leads to prospects to customers is seamless, with no re-keying

Scoro Screenshots

Screenshot of Get a complete overview of each project's profitability. Track your project performance and important KPIs on a beautiful dashboard with real-time data.Screenshot of Get a 360-degree view of a client – from the first “hello” to the final invoice. Everything you need to know about a customer or supplier is on one page – linked projects and files, communication history, sent invoices, quotes, and related users.Screenshot of Manage your time holistically, schedule meetings in shared calendars that are linked to customers and projects, while each user can manage their own task list. Completed tasks and events automatically feed into work reports.Screenshot of Scoro's first truly real-time Gantt chart gives you a holistic view of progress, tasks, events and more in one place. Save time and increase productivity with a full 360 degree view of your plans.Screenshot of Plan and prioritize your work, and avoid overlaps by distributing tasks with a drag-and-drop Planner. Manage your team's time efficiently with shared calendars, timesheets, and a built-in time tracker.Screenshot of Track profitability in real time, compare budgets to actual results, forecast accurately, and keep margins on target.