CloudBlue vs. Oracle Utilities Customer Care and Billing

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudBlue
Score 8.3 out of 10
N/A
CloudBlue, an Ingram Micro supports subscription, partner, and catalog management for users by helping them to grow their B2B ecosystem. The solution includes CloudBlue Commerce, and CloudBlue Connect.N/A
Oracle Utilities Customer Care and Billing
Score 8.4 out of 10
N/A
Oracle Utilities Customer Care and Billing is offered to allow users to serve customers with an integrated platform from meter to customer. Available on premises and in the cloud, the solutions are designed to help deliver service excellence, reduce cost-to-serve, and prepare for change.N/A
Pricing
CloudBlueOracle Utilities Customer Care and Billing
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CloudBlueOracle Utilities Customer Care and Billing
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CloudBlueOracle Utilities Customer Care and Billing
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
CloudBlueOracle Utilities Customer Care and Billing
Small Businesses

No answers on this topic

WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.7 out of 10
Medium-sized Companies
Folloze
Folloze
Score 8.2 out of 10
Sage Intacct
Sage Intacct
Score 8.7 out of 10
Enterprises
Folloze
Folloze
Score 8.2 out of 10
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudBlueOracle Utilities Customer Care and Billing
Likelihood to Recommend
9.0
(1 ratings)
8.4
(5 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.7
(4 ratings)
User Testimonials
CloudBlueOracle Utilities Customer Care and Billing
Likelihood to Recommend
Ingram Micro
CloudBlue is a fairly scalable platform that enables instant use of new products. Integrations with third-party products make the go-to-market process seamless and simple.
Read full review
Oracle
Oracle Customer Care and Billing is well suited for smaller to mid size companies. I don't believe that it is structured in a way, currently, that is easy to use for larger utilities. For smaller to mid size utilities, with less data and customers, Oracle Customer Care and Billing will perform quicker and appear less cluttered. The utility I work at serves 600k+ customers.
Read full review
Pros
Ingram Micro
  • Easy to integrate new products.
  • Subscription management.
  • The design is clean and intuitive.
Read full review
Oracle
  • It is highly configurable.
  • It is highly extendable and customizable.
  • Its base batch programs allow you to perform most billing functions with no intervention.
Read full review
Cons
Ingram Micro
  • The CloudBlue platform is quite scalable, and the ecosystem of included ISVs allows us to add any new product to the market immediately and simply.
Read full review
Oracle
  • As much as I believe CCB is a user-friendly interface, I also believe it has room to be even simpler and easier to use and navigate.
Read full review
Likelihood to Renew
Ingram Micro
No answers on this topic
Oracle
We spent a lot of time reviewing the Oracle products and we have invested a lot of time, money and resources into utilizing it. It is a good product and we are happy with how effective it has been for us. Good Choice!
Read full review
Support Rating
Ingram Micro
No answers on this topic
Oracle
Good support. It's knowledgeable and best used for consulting.
Read full review
Alternatives Considered
Ingram Micro
No answers on this topic
Oracle
Previously, my company was on an aging mainframe system. The cost and effort to move to Oracle Customer Care and Billing, as well as integrate with the Oracle Utility MDM and MWM modules, was done out of necessity but also larger external acceptance and innovation. By this, I mean that Oracle's product line was growing quicker with newer features than the competitor we weighed (SAP).
Read full review
Return on Investment
Ingram Micro
  • In my very personal review, I can mention that this instrument does not have negative points that harm us; rather, we are quite practical with this product.
Read full review
Oracle
  • I'm not aware of any negative impacts implementing the application had from a financial perspective
Read full review
ScreenShots