What users are saying about
2 Ratings
2 Ratings
2 Ratings
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Score 8 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Feature Set Ratings

  • Ring4 ranks higher in 3 feature sets: Call Management, VoIP system collaboration, Mobile apps
  • CloudCall and Ring4 are tied in 1 feature set: Cloud PBX

Cloud PBX

10.0

CloudCall

100%
10.0

Ring4

100%
CloudCall ranks higher in 5/5 features

Hosted PBX

10.0
100%
1 Rating
N/A
0 Ratings

Multi-level Interactive Voice Response (IVR)

10.0
100%
1 Rating
N/A
0 Ratings

User templates

10.0
100%
1 Rating
N/A
0 Ratings

Call reports

10.0
100%
1 Rating
N/A
0 Ratings

Directory of employee names

10.0
100%
1 Rating
10.0
100%
1 Rating

Call Management

9.6

CloudCall

96%
10.0

Ring4

100%
CloudCall ranks higher in 4/5 features

Answering rules

10.0
100%
1 Rating
N/A
0 Ratings

Call recording

10.0
100%
1 Rating
10.0
100%
1 Rating

Call park

9.0
90%
1 Rating
N/A
0 Ratings

Call screening

10.0
100%
1 Rating
N/A
0 Ratings

Message alerts

9.0
90%
1 Rating
10.0
100%
2 Ratings

VoIP system collaboration

9.0

CloudCall

90%
10.0

Ring4

100%
CloudCall ranks higher in 2/2 features

Audio conferencing

8.0
80%
1 Rating
N/A
0 Ratings

Instant messaging

10.0
100%
1 Rating
10.0
100%
2 Ratings

Mobile apps

7.0

CloudCall

70%
10.0

Ring4

100%
Ring4 ranks higher in 2/2 features

Mobile app for iOS

7.0
70%
1 Rating
10.0
100%
2 Ratings

Mobile app for Android

N/A
0 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • CloudCall is rated higher in 1 area: Support Rating
  • Ring4 is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

CloudCall

80%
1 Rating
10.0

Ring4

100%
2 Ratings

Usability

CloudCall

N/A
0 Ratings
9.1

Ring4

91%
1 Rating

Support Rating

10.0

CloudCall

100%
2 Ratings
9.1

Ring4

91%
2 Ratings

Likelihood to Recommend

CloudCall

CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.
Anonymous | TrustRadius Reviewer

Ring4

Good for creating a new business or branching a business abroad.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Pros

CloudCall

  • Innovation- has technology that a lot of competitors don't
  • customer service and support
Anonymous | TrustRadius Reviewer

Ring4

  • Manage Team Lines
  • Transcribe calls
  • International Calling
  • Call Recording
  • Free video conferencing
Anonymous | TrustRadius Reviewer

Cons

CloudCall

  • The service on their app is not the best
  • The texting platform can always improve
Anonymous | TrustRadius Reviewer

Ring4

  • I've sometimes seen text messages being sent in double.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Pricing Details

CloudCall

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

CloudCall Editions & Modules

Additional Pricing Details

Ring4

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
9.99

Starting Price

$9.99 per month

Ring4 Editions & Modules

Edition
Personal Line$9.991
Business Line$9.991
Call Recording (add-on, business line only)$.052
Transcripts (add-on, business line only)$.053
International Calling (available on personal + business lines)country dependent pricing
  1. per line
  2. per recording
  3. per transcribed minute
  4. none
Additional Pricing Details

Usability

CloudCall

No score
No answers yet
No answers on this topic

Ring4

Ring4 9.1
Based on 1 answer
It's super easy and simple to use, and very straightforward.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Support Rating

CloudCall

CloudCall 10.0
Based on 2 answers
Customer support is always responsive and timely.
Anonymous | TrustRadius Reviewer

Ring4

Ring4 9.1
Based on 2 answers
I had a question, and had my answer that same day.
🍍 Gabriel Jarrosson | TrustRadius Reviewer

Alternatives Considered

CloudCall

CloudCall is much better and easier functionality with more options.
Anonymous | TrustRadius Reviewer

Ring4

Ring4 had everything we need in a business phone line in a more simple format and less expensive.
Anonymous | TrustRadius Reviewer

Return on Investment

CloudCall

  • Call recordings have become useful in our business
  • Notes autolog in bullhorn
Anonymous | TrustRadius Reviewer

Ring4

  • Less expensive business phone
  • Can answer on the go
  • Less to manage, more simple
Anonymous | TrustRadius Reviewer

Screenshots

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