Great tool for corporate tele-communications
June 22, 2022
Great tool for corporate tele-communications
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with CloudCall
We use CloudCall as a telecommunication tool to contact our clients and related team members to check on the project status through our company systems. Due to the software's integration with our CRM system, I can directly call the client/project lead team, depending upon my access with the person. It is very productive because of the features like click-to-dial and analytics, reduces our work time, and also helps in keeping proofs by voicer-recording.
- It provides very clear in-call sound quality.
- Has great integrations with systems which makes it more compatible.
- Auto-call recording system
- One tap call features also has an added advantage
- Price is a bit more so i think that should be reduced.
- Support team remains unresponsive sometimes which makes us to hold the process.
- Connection gets interchanged while moving from mobile data to wifi.
- Makes project work move fast, making the process productive.
- Keeping record of the calls made for validation or verifications.
- The only negative impact I feel is when we need support during server errors, which lags sometimes.
Do you think CloudCall delivers good value for the price?
Yes
Are you happy with CloudCall's feature set?
Yes
Did CloudCall live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of CloudCall go as expected?
I wasn't involved with the implementation phase
Would you buy CloudCall again?
Yes