Great Phone System with room for improvement
February 21, 2020
Great Phone System with room for improvement
Overall Satisfaction with CloudCall
CloudCall is our phone system for the entire organization. We all work remotely, so it helps address the issues of not being next to each other. It allows us to reduce office equipment since it does have an app as well as can be used on the computer.
- Innovation- has technology that a lot of competitors don't
- customer service and support
- The service on their app is not the best
- The texting platform can always improve
- Call recordings have become useful in our business
- Notes autolog in Bullhorn
- MiCloud Connect (formerly ShoreTel)
CloudCall is much better and easier functionality with more options.
Do you think CloudCall delivers good value for the price?
Yes
Are you happy with CloudCall's feature set?
Yes
Did CloudCall live up to sales and marketing promises?
Yes
Did implementation of CloudCall go as expected?
Yes
Would you buy CloudCall again?
Yes