CloudContactAI vs. Stream Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudContactAI
Score 10.0 out of 10
Small Businesses (1-50 employees)
AllCode aims to make it easy, fast and affordable to send SMS, Email, and Voice marketing campaigns, with CloudContactAI. Users can engage in 1-on-1 conversations with customers, and have two way conversations with customers in real-time.N/A
Stream Chat
Score 8.7 out of 10
N/A
Stream.io offers a chat API for Custom Messaging Apps used to build real-time chat messaging to ship in-app messaging, via Stream.io's chat infrastructure and SDKs.N/A
Pricing
CloudContactAIStream Chat
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CloudContactAIStream Chat
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CloudContactAIStream Chat
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
CloudContactAIStream Chat
Small Businesses
Telegram
Telegram
Score 8.7 out of 10
Telegram
Telegram
Score 8.7 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.7 out of 10
Telegram
Telegram
Score 8.7 out of 10
Enterprises
Telegram
Telegram
Score 8.7 out of 10
Telegram
Telegram
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudContactAIStream Chat
Likelihood to Recommend
10.0
(2 ratings)
8.7
(3 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
CloudContactAIStream Chat
Likelihood to Recommend
AllCode
CloudContactAI is a great platform for communicating with customers and sending them deals. Through CloudContactAI we inform customers about good deals, business updates, and to schedule meetings in bulk. We don't have multiple physical locations, but the clients functionality is a great feature that enables users to create different sub accounts to manage multiple store locations, departments, or clients.
Read full review
Stream.IO, Inc.
Based on my experience, here are some scenarios where Stream Chat is well suited: 1. If you want to build a real-time chat system then it is a very important use case. 2. Also good if you want to integrate it into gaming applications. However, there are also scenarios where Stream Chat may be less appropriate. For example: 1. stream chat use cases are mostly for real-time messaging use cases only but if you are someone who don't have such use case than you can skip stream chat
Read full review
Pros
AllCode
  • Facilitate email campaigns
  • Facilitate voice campaigns
  • Facilitate SMS campaigns
Read full review
Stream.IO, Inc.
  • Well, if there's a need for real-time messaging need then stream chat is there for the help.
  • Multi-platform support of Stream chat is really good. It supports a range of platforms like web, desktop, mobile.
  • Also it is very easy for developer to customise there need with the help of its documentation which make it very easy to implement.
Read full review
Cons
AllCode
  • Can improve the voice calling functionality
  • Can make the user interface a little easier
  • Can improve the billing section
Read full review
Stream.IO, Inc.
  • Better documentation on more subtle use-case scenarios
Read full review
Usability
AllCode
I give CloudContactAI a 10/10 because it solves all of the issues I have on just one platform. Before I discovered CCAI, I was using multiple platforms to manage all of my communication. This started to become an issue--I had so many tabs on my browser that it began to be counterproductive. CloudContactAI simplifies communication.
Read full review
Stream.IO, Inc.
No answers on this topic
Support Rating
AllCode
CloudContactAI has offered their total support throughout the entire process. They helped me onboard and establish my organization. Whenever I've had a fast, simple question, I was able to consult their documentation page or chatbot on their website to find the support I needed within just a couple of minutes.
Read full review
Stream.IO, Inc.
No answers on this topic
Alternatives Considered
AllCode
[CloudContactAI] is a lot better than other products because it offers an insightful blog to help you become a better marketer, video tutorials for every feature.
Read full review
Stream.IO, Inc.
Why we prefer stream chat over Twilio was as follows: 1. User interface customization: Stream Chat provides wide range of user interface customization feature than Twilio. 2. Moderation tools: Stream chat provides a lot of moderation tools to manage chat and content being generate real time on the app. 3. Collaboration features: collaboration feature of stream chat is really good. Very simple collaboration features are provided by Stream Chat
Read full review
Return on Investment
AllCode
  • Helped improve customer relationships
  • Helped drive more sales
  • Helped provide better support for our customers
Read full review
Stream.IO, Inc.
  • stream chat saved a lot of our cost which we may have invested in building our own messaging system
  • stream chat saved a lot of our time which we may have invested in building our own messaging system
  • overall the ROI for us with stream chat was higher
Read full review
ScreenShots

CloudContactAI Screenshots

Screenshot of Ability to support multiple clients, franchises or affiliates.  Data within each client is siloed.Screenshot of Easy provisioning of a phone number within a client. Phone numbers are assigned by area codeScreenshot of Intuitive SMS inbox with real-time bidirectional communicationScreenshot of Sophisticated SMS Campaign management with the ability to send campaigns immediately or schedule.Screenshot of Contact Management that enables you to view all SMS, Voice calls, and Emails