CloudPATH vs. IBM Cloud for VMware Solutions

I have recommended it to our other US office locations. My recommendation is based on the benefit of managed enrollment, the ability to have multiple enrollment pathways and the added bonus of having a common platform across all of our corporate sites improving IT support, management and user familiarity with wireless device enrollment while at work.

Incentivized

I think IBM Cloud for VMware Solutions would be a good fit for a medium to a large company looking to outsource their current in-house VMware products. The IBM solution would allow them to outsource their current infrastructure so that the company could then concentrate on their core business, whatever that may be. A smaller company with a smaller VMware footprint would probably not be a good fit here. It's a pretty complex process to get things started, so it might not be worth it for a smaller company.

Incentivized

• Self-service certificated enrollment process allows authorized users to authenticate and join the network.
• We deploy multiple enrollment paths and scenarios based on the user and the device specifications.

Incentivized

• Adaptable valuing relying upon size and scale.
• The presentation is first rate. Our on-prem climate was continually experiencing slack and general languor. With IBM running everything, it's much smoother.
• Start another group as little as one ESXi worker or scale a current bunch.

Incentivized

• Enrollment for some mobile device platforms has been a constant struggle.
• OS platform restriction is only possible via certificated enrollment process.

Incentivized

• Support is horrible and or non-existent
• Documentation is out of date and incorrect for the most part
• IBM employees and salespeople are not aware of features or offerings
• Does not integrate the Zerto, only Veeam and has limited options for data migration

Incentivized

We like when a product works and we don't have to look for alternate solutions, add network project change over downtime and retrain staff. Even the limitations (some devices don't enroll well) and recent licensing changes do not precipitate a change in our desire to continue with the product. The cloudpath support has provided clear alternatives for our issues and we are able to keep business going with minimal impact on staff and support

Incentivized

It is easy to use and setting it up is simple. The only con is that the pricing is a little bit high as well as documentation is a little low; so we had to do some personal learning to be able to fully utilize the product, or hop on the phone with someone.

Incentivized

We have had to raise a lot of support tickets during our three years of service. We do get timely support on those tickets and there have only been a few issues which have had an extended troubleshooting time that might have exceeded our expected resolution timeframe.

Incentivized

Overall, just a great experience here. No one in my opinion gets a perfect 10/10 rating (no one is ever perfect), so 9/10 is probably as good as it gets! From initial planning to post implementation support, the IBM Cloud and professional services has been there for my group as much as we have needed them. Great job!

Incentivized

IBM professional services helped us plan and implement the project with great success. They guided the project from planning, scoping, pre-implementation, testing, roll-out, then production and post-production support. We were very impressed with their knowledge of VMware and really appreciated their desire to make our project a success. I would highly recommend them!

Incentivized

The pricing was better for us and that was our deciding factor in making the decision to go with CloudPATH. We did test both solutions in our pilot environment and while we liked the features of the Cisco solution and deploy other Cisco solutions and products the pricing was a significant factor in our decision process.

Incentivized

IBM Cloud for VMware Solutions stacks up against them, we fully agree there are so many features in IBM cloud for VMware Solutions that make it unique and different. The system provides us hypervisor security level and the system even has live backup and storage capacity of data. This system provides us with accuracy that helps us to reduce errors and vulnerability.

Incentivized

• We have improved auditing of users accessing the network and on what devices.
• We have greater control over access to our network, including the ability to restrict access during non-business hours.

Incentivized

• It has a positive impact on the cost required to maintain our vSphere environment by allowing us to get rid of our vsphere hardware and not worry about maintenance either.
• There have been very few negatives, but one would definitely be the open-ended cost associated with cloud products in general.

Incentivized