IBM Cloud - The simple way to connect!
Anonymous | TrustRadius Reviewer
August 27, 2019

IBM Cloud - The simple way to connect!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with VMware vSphere on IBM Cloud

VMware vSphere on IBM cloud is used in my department. It currently helps us address [being able to] connect different cloud providers as a service. The business problem it address is that the individuals can use IBM Cloud as well as AWS and use Zadara from it.
  • Ease of use - we don't want to spend extra hours trying to figure out a problem
  • Easy Setup - onboarding was simple and quick
  • Great documentation - Most of the answers to our questions are very easily accessible without additional help
  • Time latency
  • Support could be better
  • Price is high
  • VMware vSphere on IBM has helped us gain more customers.
I haven't used other products, but I am happy with VMware VSphere on IBM Cloud. Our team enjoys using it as well, and the support that we have gotten from IBM keeps us satisfied as customers.
The support is great, there is a lot of documentation and easy to navigate FAQs. [There are] Some gaps in the knowledge base. In addition, the support team is very useful and responds within a relative time-frame if we need hands-on assistance. Overall, we have felt supported throughout our use with the product.
I believe IBM Cloud is well suited for individuals who know their product but not so much for cloud strategy. IBM helps us accelerate and plan the cloud journey and allows us to scale. I wouldn't recommend the IBM Cloud if you know how to scale and distribute the servers world wide.

IBM Cloud for VMware Solutions Feature Ratings

Virtual machine automated provisioning
6
Management console
2
Live virtual machine backup
5
Live virtual machine migration
4
Hypervisor-level security
7

Using VMware vSphere on IBM Cloud

It is easy to use and setting it up is simple. The only con is that the pricing is a little bit high as well as documentation is a little low; so we had to do some personal learning to be able to fully utilize the product, or hop on the phone with someone.