TrustRadius

CocoFax vs. iFax

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CocoFax
Score 9.0 out of 10
N/A
CocoFax is an online HIPAA-compliant fax solution provider, integrated with Google, Microsoft, Slack and others. It offers an alternative to fax machines for individual users, allowing them to fax from Google (Google Drive, Docs, Sheets), Microsoft (Word, PPT…) and email to fax (Gmail, hotmail, Yahoo..) , whether with a computer, cell phone or a Mac. Businesses can also integrate CocoFax into their workflow, adding team members and assigning roles and numbers in their account. …
$7.99
per month
iFax
Score 8.8 out of 10
N/A
HIPAA-compliant fax. With advanced encryption and strict adherence to HIPAA regulations, iFax ensures maximum security for sensitive information and documents, as a HIPAA-compliant fax provider for businesses. The vendor states iFax has earned the
$0
Pricing
CocoFaxiFax
Editions & Modules
Lite
$7.99
per month
Basic
$12.99
per month
Premium
$19.99
per month
Business
$29.99
per month
Enterprise
Let's talk
Unlimited Team Members
No answers on this topic
Offerings
Pricing Offerings
CocoFaxiFax
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalOptional
Additional DetailsAll of our products come with a 30-day money back guarantee, if it doesn't work for you.—
More Pricing Information
Community Pulse
CocoFaxiFax
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
CocoFaxiFax
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
Enterprises
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
OpenText XM Fax
OpenText XM Fax
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CocoFaxiFax
Likelihood to Recommend
-
(0 ratings)
9.0
(16 ratings)
User Testimonials
CocoFaxiFax
Likelihood to Recommend
CocoFax
No answers on this topic
iFax
iFax is the best for people who need to submit documents to government agencies and offices that don't use email as a means to sends pdf files and other forms of documents like word, excel, etc. It is best for those who only need to send less than 5 pages of documents to the recipient.
AJ Morin | TrustRadius Reviewer
Read full review
Pros
CocoFax
No answers on this topic
iFax
  • The sign-up to use their service was really easy.
  • The online dashboard for my account was intuitive and had a nice look.
  • Setting up the account so I was ready to send my first fax was smooth and simple.
  • Sending my first fax was very simple and took very little time.
MM
Read full review
Cons
CocoFax
No answers on this topic
iFax
  • I would like to see a better price package that caters to small clinics.
  • The clarity of uploaded logo images is not the best and improvement is needed to promote a more professional look.
  • I am not aware of any referral offers for small business that refer other clinics to use the product, which would be helpful to all parties.
Verified User
Anonymous
Read full review
Alternatives Considered
CocoFax
No answers on this topic
iFax
the services were honestly the same but efax forces you to add a credit card so that they can charge you once a month in order to get their free trial. I only sent one fax with efax this year and canceled immediately. at least with ifax I can send one small document per month
Verified User
Anonymous
Read full review
Return on Investment
CocoFax
No answers on this topic
iFax
  • Having faxing capabilities makes my company look more professional.
  • It is helpful to have faxing capabilities to better communicate with other providers as well as insurance companies, however I have only noted a small ROI at this time.
  • With faxing capabilities my referrals have increased from providers.
Verified User
Anonymous
Read full review
ScreenShots

CocoFax Screenshots

Screenshot of Try CocoFax’s 14 days free trial. You will get a free fax number from CocoFax. In fact, you can even choose your own fax number.Once you are done with the sign up process, you will be taken to your CocoFax dashboard. You can also access this dashboard through any computer just by logging into your account on CocoFax’s website.Screenshot of You can click Setting Fax Cover to customize your fax cover, and click the Setting icon for other settings such as the Retry option.Screenshot of To send a fax, you will have to click on the ‘NEW FAX’ button on the corner of the dashboard. This will open a fax creation popup. You can draft your fax here.Screenshot of Once the ‘Send Fax’ popup has opened, you can create your fax by filling these fields: In the ‘To’ field, enter the fax number of the receiver. If you want to add a note ot the fax, you can add it in the ‘Subject’ field. You can also add a cover page to the fax if you wish. This page will appear as the first page on the receiver’s end. Lastly and most importantly, attach the document that you wish to fax. You can not only fax pdf from computer, but CocoFax supports almost all popular formats for this purpose, including: doc, docx, xls, xlsx, png, jpg.Screenshot of Once you have created the fax, you can hit on ‘Send Now’ button. CocoFax will dial the receiver’s fax machine and transmit your fax.Screenshot of send fax: countrycode + fax number + cocofax.net

iFax Screenshots

Screenshot of the dashboard where users can send and receive fax through filling all the needed information and preferred time. This helps users to schedule a fax that needs to be sent in a preferred schedule/time.Screenshot of Professional Settings, where users can customize their profile's privacy, and the information to be shown in faxes.Screenshot of a customizable fax number depending on preferred location.Screenshot of the screen where users can: Scan: Capture documents with the mobile scanner, included in apps. Import: Connect to cloud storage platforms, import documents, and fax them securely. Fax: Use the iFax website or mobile fax apps to fax from any device. Store: Maintain an encrypted fax history in the cloud for optimal security and accessibility.Screenshot of New fax number creation (or use an existing number). - Dedicated fax numbers are available to new users - Transfer an existing business fax number to keep it so there is no need to update contacts and print-ads - Porting an existing fax number takes 3-5 days - A toll-free number can be generated, or a fax local numberScreenshot of iFax uses military-grade 256-bit AES end-to-end encryption, helping businesses to comply with HIPAA, GLBA, and other strict security guidelines. All faxes sent and received have complete audit trails, making iFax a fax solution for regulated industries like legal, finance, healthcare, insurance, and real estate.