TrustRadius Insights
CocoFax is a valuable online fax service that eliminates the need for a physical fax machine or phone line, allowing users to send and …
Starting at $7.99 per month
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What is CocoFax?
CocoFax is an online cloud-based fax solution that was designed primarily for small to medium-sized companies, healthcare centers, administrative management and individuals. The software aims to provide users with a stable and fast user interface while allowing secure and reliable transmission of faxes....
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Lite
$7.99
Cloud
per month
Basic
$12.99
Cloud
per month
Premium
$19.99
Cloud
per month
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://cocofax.com/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is CocoFax?
CocoFax is an online cloud-based fax solution that was designed primarily for small to medium-sized companies, healthcare centers, administrative management and individuals. The software aims to provide users with a stable and fast user interface while allowing secure and reliable transmission of faxes. CocoFax has a HIPAA-compliant archive, which makes it perfect for official events such as business or administration management.
CocoFax provides an email-fax communicative solution along with international coverage making it feasible across different regions worldwide. The software also integrates well with G Suite among other popular services like Microsoft and Slack. Additionally, CocoFax allows users to manage faxes without physical documents hence eliminating the need for additional storage space.
With CocoFax, unlimited faxing is available irrespective of team size as long as you have a good internet connection. Users can send faxes to multiple recipients in one go making it faster than traditional methods while maintaining high-quality data transmissions through industry compliant security standards ensuring safe delivery of messages. With a newbie-friendly surface on this platform, anyone can effectively send and receive faxes on the go!
CocoFax Features
- Supported: Cyber Resilience
- Supported: Ease of Use
- Supported: International Faxing
- Supported: Fax by Email
- Supported: Mobile App
- Supported: No Soft/Hardware Needed
- Supported: Local and Toll Free Numbers
- Supported: Searchable Faxes
- Supported: Lifetime Storage
- Supported: Fax Preview
- Supported: Fax Archiving
- Supported: 24/7 Live Support
- Supported: Admin Panel
- Supported: Scheduled Delivery
- Supported: Fax Cover
- Supported: Two-Factor Authentication
- Supported: Manage Labels
- Supported: Automated archiving
CocoFax Screenshots
CocoFax Videos
CocoFax Competitors
- eFax Corporate
- Hellofax
- mfax
CocoFax Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows |
| Mobile Application | Android |
| Supported Countries | united states, united kingdom, india |
| Supported Languages | English |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
CocoFax is a valuable online fax service that eliminates the need for a physical fax machine or phone line, allowing users to send and receive faxes electronically. This product provides a cost-effective and efficient way to handle documents remotely, saving time and energy while solving key business problems. Users can get notification emails whenever they receive or send faxes, enabling them to prioritize their work more efficiently. They can also set up blacklists to avoid spam faxes and fax files in various formats, which saves paper and time.
Another significant issue solved by CocoFax is the ability to send sensitive documents securely. As it is HIPPA compliant, it ensures confidentiality, making the product an ideal solution for businesses handling confidential information. CocoFax allows users to cloud archive faxes securely, which eliminates paperwork clutter in the office making this product environmentally friendly while solving business problems. Finally, with the ability to access the app via mobile phones or email, this enables individuals and businesses to remain productive even when out of the office, eliminating worries about not replying to suppliers timely.
Convenience: Many users found CocoFax to be a convenient solution for their faxing needs, as they were able to send and receive faxes from anywhere without the need for a physical fax machine. Some reviewers appreciated the ability to send faxes directly from their mobile devices, while others liked being able to store all of their faxes in the cloud for easy access.
Easy-to-use interface: The user-friendly interface of CocoFax was highly praised by many reviewers, who found it easy to set up an account, send and receive faxes, and manage their usage of the service. Several users appreciated that they could upload documents from different sources and save frequently used fax numbers for future use.
Affordable pricing: Many users noted that the pricing for CocoFax was competitive and affordable, making it a great solution for small businesses or individuals who only need to send faxes occasionally. Reviewers appreciated that they could sign up for a monthly subscription with no long-term commitments, allowing them to manage their faxing needs without breaking the bank.
Failed Faxes: Some users have experienced issues with failed faxes, which can be frustrating when needing to send important documents. Several reviewers reported multiple instances of this problem and express dissatisfaction with the service.
Slow Sending Times: Many users have complained about slow sending times for faxes, especially for longer documents. The length of time it takes to send a fax is a drawback for some users and has been mentioned by numerous reviewers as an issue.
Poor Value for Price: The pricing value is a common complaint among users, with many feeling that it is too high for the service provided. Numerous reviewers have stated that CocoFax's prices are not competitive and do not provide good value for money.
Users have made several recommendations for CocoFax based on their experiences. Firstly, users suggest trying out the free trial offered by CocoFax to see if it meets your needs before committing to a plan. Secondly, CocoFax is often recommended as a cost-effective and professional solution for faxing needs, particularly for new businesses or growing organizations. Lastly, users recommend CocoFax as an easy-to-use alternative to traditional faxing. They find it convenient for configuring and using, especially for enterprise users. Additionally, many users appreciate the good customer service provided by CocoFax, along with its competitive pricing. Overall, these recommendations highlight the convenience, affordability, and user-friendly nature of CocoFax as a reliable service that greatly improves working efficiency.