Likelihood to Recommend
LMS is a more appropriate choice to be used if the organization is large and has multiple verticals where the trainings differ to a great etent from vertical to another vertical. However if the company is a small scale org with limited hierarchy, any open source portal is enough to serve the purpose.
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It is very well suited as a web based LMS. They have excellent customer service and support. Ask about the reporting features - these are challenging in many LMS applications. The training they provided for administrators is also very good. Overall a great company, and they are constantly working to improve the product
Read full review Pros Training modules: developed Using Learning Science Principles Story Based Environment Learn by doing Read full review GreenLight is very good at keeping track of employee requirements through the use of qualifications. It is the backbone of how courses, classes, requirements and activities are assigned and monitored. The content objects (development) portion of GreenLight is robust. It allows you to mix various content objects from different sources. For instance if you import a SCORM ecourse, an AICC ecourse and want to add an HTML page as an introduction, the software will allow you to combine all seamlessly into one course. In addition, the navigation and sequencing tools offer considerable functionality. The reporting feature of this software is very good (but not best of class). The number of standard reports is fairly extensive and cover most needs. Having the ability to output files for further analysis and manipulation in Excel takes care of a number of areas where the standard reports fall short. Read full review Cons UI can be more interactive Segregating the users in different groups can be further automated via AD details The end user mobile notification feature should be there rather than only mail. Read full review 'my profile' has been a little glitchy for us but we are a very small team and don't use that element much, photos don't load or stay loaded Sometimes the main list with due dates, type of training etc. seems hard for people to completely understand some more customizable sections here would be useful for us On the whole, is not a customizable as other platforms we've used. Is good at tracking but not so much the kind of cataloging we need. Read full review Likelihood to Renew
Our training director has determined that the customer service and ease of use is too difficult. She intends to check into other LMS systems and end our contract with Silkroad.
Read full review Usability
I have a better understanding of the system and so it is easier for me to use. The student side is very easy and simple for anyone to use.
Read full review Reliability and Availability
There have been many times when the site was unavailable for a short time. Also, glitches and unexplained ed activity such as sending training notifications out to terminated employees.
Read full review Performance
It works well most of the time.
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The questions regarding how to implement in the system are answered quickly and efficiently. If there is an issue with the technical side or integrations it takes forever to get results and after much escalating.
Read full review Online Training
some are thorough and others are not. I like that they are available for review.
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Cofense LMS works well at our environment due to it well know security awareness training without any complications. Ease to get support documentations & end users feedback. While in
Support & documentation was not that easy for end users.
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SilkRoad Learning is much easier to customize and roll out globally. The Skillsoft product was expensive, cumbersome, and required a large ramp up time. When working with clients on Skillsoft, too much had to be predetermined, the languages were not fully developed and learners had to pay each time they accessed a module and get reimbursement from the company - it was not effective.
Read full review Scalability
The system went down/offline for 5 or 6 days in January. This is the month we have 3400 employees taking annual required training. It had several glitches afterwards that took months to correct.
Read full review Return on Investment Trainings made user more aware of the security attacks they are vulnerable to Strengthened the overall security posture of the company Detterent control as incase the the personnel are not able to finish off their training, it is followed by HR action. Read full review GreenLight has provided an easy route for our users to receive training online and in-class. They can quickly and easily search and sign up for anything on the catalog. Being in healthcare, we provide a lot of training on a constant basis. GreenLight has provided a great foundation for our company to accomplish it's training needs and goals. Employees can quickly access and complete online trainings so that they can get back to their jobs. Read full review ScreenShots