Cofense Managed PDR (Phishing Defense Center) vs. Microsoft Defender for Endpoint

Cofense Phishing Defense Center (PDC) has saved our team copious amounts of time that we would usually have to spend sifting through all of the hundreds of emails that are reported each day. Having a dedicated team to sort the true positives from the false positives gives ample amount of time to triage the more severe threats that have been reported.

Incentivized

if you have significant no. Microsoft products in your ecosystem then Defender works extremely well. We onboarded defender as part of M365, which includes MDO and MDE both. If your customers are spread across multiple geographies, then Defender can help you setup Compliance policies based on each reason which reduces the efforts from DPO significantly. Apart from these, I feel it is a feature rich and stable EDR product.

Incentivized

• Instant detection and elimination of phishing email boxes.
• Easy to set up.
• Intuitive and complete GUI interface, being able to create rules, configure exceptions, and generate reports.
• Optimizes time to eliminate phishing and prevent users from being targeted by internet scams.
• Good artificial intelligence.

Incentivized

• I really enjoy the level that we get with our licensing for the timeline on devices, being able to see what happened when it happened down to the millisecond to know exactly what happened when someone clicked something, did something bad, installed something bad, or whichever. And the alert monitoring is really useful for sending emails whenever there's anything that's remotely detected, even if it's a false positive.

Incentivized

• Better integration with established ticketing systems
• Ability to determine if there were any other recipients of the same email
• Technical issues when logging into the tool

Incentivized

• Hard to integrate with third party SIEM solution
• Not available for OS other than Windows
• It is a little hard to do threat analysis or investigation when you try to correlate the detection with other security control systems like firewalls, web proxies, etc.

Ease of use

Incentivized

The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session

Incentivized

This product just successfully conquers its competitors and alternatives. This is because upgrades and improvement in software play a very important role, as with upgrades, a user feels connected with the platform. No one likes using outdated software, so [...] I find this product to be the best option out of all, as it is continuously in the race [to become] the best. I always see some upgrades [...] which makes me a happy user, unlike other alternatives.

Incentivized

This product does do a very good job of providing basic security protection for our client endpoints. We decided to go with this product because of the ease of setup and integration into the Windows server environment. We have not had any complaints from any of our clients using this product.

Incentivized

• Reduced volume to support teams.
• Provided in-house resources time to work on other projects.
• Provides a clean and effective interface with teammates.

Incentivized

• Positive - Alot of money saved because of looming security threats today in Work from Home environments. Lesser IT cost because of its automation capabilities has made it a really good choice
• Positive - Because of enhanced security , downtimes are reduced thus profits are increased
• Negative- Training cost is something which could have been avoided if this defender had some integration with self training modules
• Negative - Too much costly. Integration cost, new setup cost, ongoing licensing cost etc is too high

Incentivized