Cofense Managed PDR: A must have tool for businesses that also leads to a security aware culture
September 21, 2021

Cofense Managed PDR: A must have tool for businesses that also leads to a security aware culture

Darren Mihalic | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cofense Managed PDR (Phishing Defense Center)

As the name implies, Cofense Managed PDR is a Managed Security Service Provider, which is one of the best and efficient phishing platforms. This [product] is incomparable and irreplaceable because it has made phishing education so much easier for [our] organization. We now also assess our new employees for phishing. Due to the nature of the product, it is used in our whole company, and every department benefits from it.
  • The best part of this product is that it gives confidence to the user because, in the case of threats, all of them would be removed.
  • It is very responsive, and they just quickly respond to all of the customers' queries in less than 20 minutes.
  • There is transparency in the platform because of the monthly account reviews and [...] a review of metrics as well.
  • Even though it is a great product, I still feel that it is slightly overpriced for a normal company.
  • At some point, I felt that when migrating between email client versions, I actually had to reinstall the client just to get everything functioning.
  • This tool has resulted in in-house resources on time in order for our team to work on different projects.
  • This platform has provided us with a simple yet intuitive interface that has been easy for our team to grasp and learn.
Phishing has always been high in the business arena, so if you have not implemented any software to deal with phishing, then this is the right tool because it is very simple and intuitive to use. The user interface is also very user-friendly, and all of the features are also carefully designed just to cater to all of the requirements and issues of businesses.
I find this product very useful as well as helpful, and that is why I would recommend this tool to all businesses regardless of their sizes and types. Since it is a phishing platform, it becomes very important for such products to have responsive customer support as users can face any problem at any time. The customer support has been downright straightforward and satisfactory.
This product just successfully conquers its competitors and alternatives. This is because upgrades and improvement in software play a very important role, as with upgrades, a user feels connected with the platform. No one likes using outdated software, so [...] I find this product to be the best option out of all, as it is continuously in the race [to become] the best. I always see some upgrades [...] which makes me a happy user, unlike other alternatives.

Do you think Cofense Managed PDR (Phishing Defense Center) delivers good value for the price?

Yes

Are you happy with Cofense Managed PDR (Phishing Defense Center)'s feature set?

Yes

Did Cofense Managed PDR (Phishing Defense Center) live up to sales and marketing promises?

Yes

Did implementation of Cofense Managed PDR (Phishing Defense Center) go as expected?

Yes

Would you buy Cofense Managed PDR (Phishing Defense Center) again?

Yes

In my opinion, a tool like Cofense Managed PDR is very crucial and essential for any company. Due to the nature of this product, it is really appropriate and adequate for both small and large companies. It plays a great role in reducing attacks and even threats through the help of intelligent scanning.