Cofense Managed PDR (Phishing Defense Center) vs. SecureLink Enterprise Access

Cofense Phishing Defense Center (PDC) has saved our team copious amounts of time that we would usually have to spend sifting through all of the hundreds of emails that are reported each day. Having a dedicated team to sort the true positives from the false positives gives ample amount of time to triage the more severe threats that have been reported.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes

• Instant detection and elimination of phishing email boxes.
• Easy to set up.
• Intuitive and complete GUI interface, being able to create rules, configure exceptions, and generate reports.
• Optimizes time to eliminate phishing and prevent users from being targeted by internet scams.
• Good artificial intelligence.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Easy to setup on a client PC or server for access
• Organizes client connections by gatekeeper so it is easy to find what you need
• File transfer option is great for uploading files to client servers

• Better integration with established ticketing systems
• Ability to determine if there were any other recipients of the same email
• Technical issues when logging into the tool

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
• Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
• I would love to see an App. I know they are working on this as well.

We are happy using securelink to access our client environments

The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix

This product just successfully conquers its competitors and alternatives. This is because upgrades and improvement in software play a very important role, as with upgrades, a user feels connected with the platform. No one likes using outdated software, so [...] I find this product to be the best option out of all, as it is continuously in the race [to become] the best. I always see some upgrades [...] which makes me a happy user, unlike other alternatives.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.

• Reduced volume to support teams.
• Provided in-house resources time to work on other projects.
• Provides a clean and effective interface with teammates.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
• The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
• Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.