TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cofense Triage

    Score9.4 out of 10
    Enterprise companies (1,001+ employees)
    Cofense Triage accelerates phishing qualification, investigation, and response by automating standard responses to suspicious emails to make analysts more efficient and driving out actionable intelligence, and providing incident response playbook.N/A

    LogRhythm NextGen SIEM Platform

    Score7.7 out of 10
    N/AThe LogRhythm NextGen SIEM Platform, from LogRhythm in Boulder, Colorado, is security information and event management (SIEM) software which includes SOAR functionality via SmartResponse Automation Plugins (a RespondX feature), the DetectX security analytics module, and AnalytiX as a log management solution that centralizes log data, enriches it with contextual details and applies a consistent schema across all data types.N/A
    Pricing
    Cofense TriageLogRhythm NextGen SIEM Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cofense TriageLogRhythm NextGen SIEM Platform
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cofense TriageLogRhythm NextGen SIEM Platform
    Considered Both Products
    Cofense
    No answer on this topic
    LogRhythm
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    33 Answers
    75%
    Would buy again
    9 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    24 Answers
    75%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    36 Answers
    92%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    18 Answers
    89%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    20 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    Cofense TriageLogRhythm NextGen SIEM Platform
    Incident Response Platforms
    Comparison of Incident Response Platforms features of Cofense Triage and LogRhythm NextGen SIEM Platform
    Feature
    Cofense Triage
    6.4
    35 Ratings
    33% below category average
    LogRhythm NextGen SIEM Platform
    -
    Ratings
    Integration with Other Security Systems5.034 Ratings00 Ratings
    Attack Chain Visualization6.127 Ratings00 Ratings
    Centralized Dashboard7.735 Ratings00 Ratings
    Live Response for Rapid Remediation6.731 Ratings00 Ratings
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Cofense Triage and LogRhythm NextGen SIEM Platform
    Feature
    Cofense Triage
    -
    Ratings
    LogRhythm NextGen SIEM Platform
    6.7
    22 Ratings
    17% below category average
    Centralized event and log data collection00 Ratings8.522 Ratings
    Correlation00 Ratings7.522 Ratings
    Event and log normalization/management00 Ratings8.022 Ratings
    Deployment flexibility00 Ratings4.021 Ratings
    Integration with Identity and Access Management Tools00 Ratings6.018 Ratings
    Custom dashboards and workspaces00 Ratings7.022 Ratings
    Host and network-based intrusion detection00 Ratings7.016 Ratings
    Data integration/API management00 Ratings5.54 Ratings
    Behavioral analytics and baselining00 Ratings7.04 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings7.04 Ratings
    Response orchestration and automation00 Ratings6.04 Ratings
    Reporting and compliance management00 Ratings6.05 Ratings
    Incident indexing/searching00 Ratings8.04 Ratings
    Best Alternatives
    Cofense TriageLogRhythm NextGen SIEM Platform
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cofense TriageLogRhythm NextGen SIEM Platform
    Likelihood to Recommend
    7.5
    (38 ratings)
    7.0
    (22 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    6.5
    (4 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (9 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cofense TriageLogRhythm NextGen SIEM Platform
    Likelihood to Recommend
    Cofense
    The tool is very helpful in improving Phishing detection capabilities as it streamlines the process of analyzing user reports a lot. Besides it has a built-in mechanism of rating reporters(end-users) based on their historical performance. Downside - tool requires continuous resource investment to deliver best result. Tool is not helping too much in improving user-education, because automated response process is not immediate and is prone to errors
    Incentivized
    Read full review
    LogRhythm
    Having mostly worked with their on-premises solution, I think it's well-suited for small , medium, and even big organisations. I feel it might be less suited if the customer wants a SIEM with 100% uptime, as it goes down a lot. Or if they want to depend on customer support. I suggest that if you want to go with LR, you have to have your own experienced engineers to work on.
    Incentivized
    Read full review
    Pros
    Cofense
    • Separating links and attachments contained in the email, and checking to see if they are known malicious.
    • Clustering like emails to save time when responding.
    • Providing risks scores with each cluster to give an estimate on which clusters should be addressed first.
    Incentivized
    Read full review
    LogRhythm
    • LogRhythm NextGen SIEM Platform has an alarm system that generates tickets based on the event and the way it has been configured in the LogRhythm console. Let's say we have a ticket for a malicious email attachment. The ticket will some information like the source of the log, the source IP, destination IP etc. It can be drilled down to obtain specific information like the recipient, source location, file attachment name, SHA hash of the file, source and destination port, time, mac address of the machine that downloaded it etc. This helps the analysts to go to the root of the cause and take actions easily without manually parsing them.
    • The second good thing about the LogRhythm NextGen SIEM Platform is that it is very easy to use with its well-structured interface. To use LogRhythm, an user barely require any technical skills. A little overview of IP, CIDR, hash, etc. is enough to get your hands on it. It requires no programming or coding skills, as everything is GUI based. It also provides a beautiful visualization dashboard. There is another beautiful feature that it provides for the classification of events, known as cases. Multiple users working on the same platform can create cases and add events to it. They also help to maintain future reference.
    • The third good feature is the search tool which is very powerful. For example, sometimes it is hard to find the users who downloaded a malware from the guest wireless of the institution and not the private network. The search tool helps us in searching the user by automatically correlating the MAC address from the current network logs and the previous logs as the MAC address is the same. It is highly scalable for parsing a large number of logs from various sources.
    • I particularly think this is one of the best software available for log parsing in an organization where non-technical users are working on incident response. This tool has a good amount of flexibility. However, it can only be configured with the LogRhythm NextGen SIEM Platform Console.
    • In terms of usability, as already mentioned, it is a very easy tool to use, with a GUI based interface.
    Incentivized
    Read full review
    Cons
    Cofense
    • There are too many interdependent pieces which you have to acquire separately.
    • I think Cofense has a lot of capabilities and usefulness, but I think it's too a la carte.
    • We own Cofense and PhishMe currently and there are some gaping holes that require additional licensing to close.
    Incentivized
    Read full review
    LogRhythm
    • LogRhythm absolutely needs to provide back end support for threat intelligence lists. Performing a linear search on massive lists of IPs on incoming web traffic can bring the SIEM to its knees.
    • LogRhythm should drop its entire code base for implementing lists and simply turn them into hash tables to avoid the excessive cost associated with referencing lists in rules. I haven't seen the code, but the performance suggests O(n).
    • The reporting feature is the worst of all SIEMs, luckily reports are not my primary service offering. LogRhythm should definitely revamp its reporting to be more intuitive.
    Incentivized
    Read full review
    Likelihood to Renew
    Cofense
    Cofense is stable and provides easy to use solution to aid the investigation of emails as well as managing simulated phishing campaigns.
    Incentivized
    Read full review
    LogRhythm
    LogRhythm is focused on SIEM. That is their core business. Cost of operations, feature set and ease of use. The Log Rhythm support team is outstanding. Overall reliability is good. Reporting module needs some improvement and LR is promising that there will be significant improvements in future releases.
    Incentivized
    Read full review
    Usability
    Cofense
    The interface is easy and intuitive.
    Incentivized
    Read full review
    LogRhythm
    LogRhythm does a rather decent job of making the functionality advanced (allowing for advanced keyword & field searching, use of "AND" as well as "OR" statements in the search bar) while keeping it accessible (by not requiring a specific syntax to do quick searches). This combined with a user interface that has headings and labels that are intuitive is very helpful.
    Incentivized
    Read full review
    Reliability and Availability
    Cofense
    We've experienced zero downtime.
    Incentivized
    Read full review
    LogRhythm
    No answers on this topic
    Performance
    Cofense
    No slowness seen.
    Incentivized
    Read full review
    LogRhythm
    No answers on this topic
    Support Rating
    Cofense
    No answers on this topic
    LogRhythm
    While LogRhythm support is generally quick to respond, the initial response is usually from a first line support engineer with general knowledge of the product. Any advanced or complex issues have always required the assistance of a higher tier of support, directly or indirectly. For a few occasions we actually used our PS hours to work on the issue.
    Incentivized
    Read full review
    In-Person Training
    Cofense
    Training was through, relevant and easy to follow.
    Incentivized
    Read full review
    LogRhythm
    No answers on this topic
    Implementation Rating
    Cofense
    No answers on this topic
    LogRhythm
    • Buy professional services.
    • Buy and implement the system if possible.
    • Remember that the end point log configuration may require other teams in your company to assist you in getting the desired logs from all resources.
    • Attend the end user and daily operations training after a period of usage so you are not overwhelmed with information on concepts not yet seen.
    • Don't be afraid to call for help during your first months of use.
    • Don't close any ticket until you are sure the expected results are verified.
    • Use the community forums to discuss issues with your peers.
    • Watch the training videos offered by L R University.
    Incentivized
    Read full review
    Alternatives Considered
    Cofense
    The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did not like the user interface.
    Incentivized
    Read full review
    LogRhythm
    LogRhythm was simpler to set up and configure as well as extract information from. It also was less intrusive in terms of how many appliances were needed to implement. We were up and running within 5 hours to start accepting log sources. We selected LogRhythm as well since support is based in the USA in Colorado.
    Incentivized
    Read full review
    Scalability
    Cofense
    We've experienced zero downtime
    Incentivized
    Read full review
    LogRhythm
    No answers on this topic
    Return on Investment
    Cofense
    • Due to the integration potential, large amounts of time are saved on a daily basis.
    • Incident response time has dropped due to the increased information available by having access to phishing emails directly.
    • Staff are able to effectively learn how multiple tools in our environment are used by mastering Triage. This has decreased training time greatly and increased the effectiveness of each associate.
    Incentivized
    Read full review
    LogRhythm
    • It gives the overall view of the environment so we are always aware of our security position.
    • It has created operational effectiveness; we are able to rapidly detect threats and resolve it fast.
    • We have been able to track inappropriate login attempts through tickets.
    Incentivized
    Read full review
    ScreenShots

    Cofense Triage Screenshots

    Screenshot of Triage DashboardScreenshot of Triage Dashboard Cluster DetailsScreenshot of Triage Cluster DetailsScreenshot of Triage Cluster Malicious AttachmentScreenshot of Triage Cluster HeadersScreenshot of Triage Reporter Details