Cognigy.AI vs. Luma
Cognigy.AI vs. Luma
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Cognigy.AI | N/A | Cognigy.AI is an Enterprise Conversational Automation Platform. Available in both on-Premise and SaaS, Cognigy.AI enables enterprises to connect to their users on any conversational channel, including chatbots, virtual assistants or voicebots on phone lines. | N/A | |
Luma | N/A | Serviceaide headquartered in San Jose offers Luma, an AI virtual assistant designed for customer support. | N/A |
| Cognigy.AI | Luma | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Cognigy.AI | Luma |
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| Cognigy.AI | Luma | |
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| Small Businesses | Fin by Intercom Score 8.6 out of 10 | Fin by Intercom Score 8.6 out of 10 |
| Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Cognigy.AI | Luma | |
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| Likelihood to Recommend | - (0 ratings) | 8.5 (5 ratings) |
| Cognigy.AI | Luma | |
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| Likelihood to Recommend | NICE Systems No answers on this topic | ![]() Serviceaide
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| Pros | NICE Systems No answers on this topic | ![]() Serviceaide
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| Cons | NICE Systems No answers on this topic | ![]() Serviceaide
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| Alternatives Considered | NICE Systems No answers on this topic | ![]() Serviceaide
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| Return on Investment | NICE Systems No answers on this topic | ![]() Serviceaide
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