Cognito Forms vs. SurveySense by Marcom Robot

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cognito Forms
Score 8.7 out of 10
N/A
Cognito Forms, from the company of the same name in South Carolina, is presented by the vendor as an easy-to-use online form builder, allowing anyone to create, publish, and manage forms, with free and paid plans. With it, users can create unlimited forms including registration forms, payment forms, and surveys without coding. Forms can be embedded directly into a website, and form submissions can be viewed from any device, any time.N/A
SurveySense by Marcom Robot
Score 0.0 out of 10
Small Businesses (1-50 employees)
Marcom Robot Customer Feedback Tool enables users to gauge customer sentiment, quantify customer loyalty, and discover how customers really feel about products, services, or interactions with a service team. Users can build one question and multi-question surveys, collect and analyze customer feedback, measure and track CSAT, CES and NPS. Why Marcom Robot? Create one…
$16
per month
Pricing
Cognito FormsSurveySense by Marcom Robot
Editions & Modules
No answers on this topic
Free (20 responses/mo.)
$0
per month
Small (100 responses/mo.)
$16
per month
Medium (500 responses/mo.)
$41
per month
Large (1,000 responses/mo.)
$66
per month
Offerings
Pricing Offerings
Cognito FormsSurveySense by Marcom Robot
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing plans start with free and scale up as much as needed.
More Pricing Information
Community Pulse
Cognito FormsSurveySense by Marcom Robot
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Cognito FormsSurveySense by Marcom Robot
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Cognito Forms
8.0
2 Ratings
3% above category average
SurveySense by Marcom Robot
-
Ratings
Survey templates8.02 Ratings00 Ratings
Themes7.02 Ratings00 Ratings
Custom logo/branding9.02 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Cognito Forms
9.7
2 Ratings
13% above category average
SurveySense by Marcom Robot
-
Ratings
Changes to live survey9.01 Ratings00 Ratings
Question design help10.02 Ratings00 Ratings
Multiple question types10.02 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Cognito Forms
10.0
2 Ratings
20% above category average
SurveySense by Marcom Robot
-
Ratings
Survey logic flexibility10.02 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Cognito Forms
8.8
2 Ratings
8% above category average
SurveySense by Marcom Robot
-
Ratings
Response tracking9.01 Ratings00 Ratings
Data export9.02 Ratings00 Ratings
Standard reports8.02 Ratings00 Ratings
Custom reports9.02 Ratings00 Ratings
Analytics9.02 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Cognito Forms
9.0
2 Ratings
7% above category average
SurveySense by Marcom Robot
-
Ratings
Access controls8.02 Ratings00 Ratings
Compliance10.02 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Cognito Forms
9.0
1 Ratings
11% above category average
SurveySense by Marcom Robot
-
Ratings
Vendor-offered crowdsourcing9.01 Ratings00 Ratings
Respondent restrictions9.01 Ratings00 Ratings
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Cognito FormsSurveySense by Marcom Robot
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Score 9.9 out of 10
Medium-sized Companies
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Score 9.9 out of 10
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Score 9.9 out of 10
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User Ratings
Cognito FormsSurveySense by Marcom Robot
Likelihood to Recommend
8.5
(4 ratings)
-
(0 ratings)
Usability
7.8
(3 ratings)
-
(0 ratings)
Support Rating
8.5
(3 ratings)
-
(0 ratings)
User Testimonials
Cognito FormsSurveySense by Marcom Robot
Likelihood to Recommend
Cognito Forms
It's excellent for small sets of forms, from simple to highly complex It's not good at scale. With over 170 forms now, we desperately need some way to manage and maintain shared content once Cognito does not help. Their approach is that you can copy a working form (great) and modify it to create the next one. That's how we've got so many forms...
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Marcom Robot
No answers on this topic
Pros
Cognito Forms
  • Cost effective.
  • Easy to use.
  • Safe.
  • Automates data collection.
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Marcom Robot
No answers on this topic
Cons
Cognito Forms
  • I am happy with Cognito Forms. I have not found any issues.
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Marcom Robot
No answers on this topic
Usability
Cognito Forms
Non calculated fields are easy to use. Calculations can be a nightmare to get working due to complex and unintuitive syntax, as a non-programmer
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Marcom Robot
No answers on this topic
Support Rating
Cognito Forms
quick and knowledgable
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Marcom Robot
No answers on this topic
Alternatives Considered
Cognito Forms
I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use of Cognito Forms.
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Marcom Robot
No answers on this topic
Return on Investment
Cognito Forms
  • Safe us a lot of time doing client onboarding.
  • Use it for data collection for business plan info collection.
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Marcom Robot
No answers on this topic
ScreenShots

SurveySense by Marcom Robot Screenshots

Screenshot of One-question and multi-question surveysScreenshot of CSAT and NPS reports and dashboardsScreenshot of Alerts on feedback that requires your attention.Screenshot of Integrations with third-party tools and solutions