Cognito Forms is the business
January 07, 2025

Cognito Forms is the business

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cognito Forms

We use Cognito Forms for various instances including surveys, but most recently have incorporated it into a Employee Recognition and Rewards program. Cognito Forms allows for highly customisable workflows and really adds value where we would have needed to go and pay for a platform or specific software. We have been really happy with the results

Pros

  • Branching Scenarios
  • Workflows
  • Surveys

Cons

  • It isnt the most user friendly if you have someone who isnt experienced
  • Learning curve is pretty high
  • Should be easier to customise the formatting
  • We have used Cognito Forms in place of having to purchase a specific platform or software for Employee Engagement
  • We have used Cognito Forms for great surveys and found the reporting pretty good too
Its not the most user friendly, but I do understand that with the functionality involved, you need to know what you are doing to get the best out of the system. The GUI could also have a revamp as its pretty bland.
Cognito Forms definitely is a powerful tool. Microsoft Forms is one that we have also used but isnt available in your drop down selection above. I like how they are pretty easy to use and it has a lot of functionality that makes the outcome of a survey and the like pretty spot on. The reports are great as well as the dashboards, even when live

Do you think Cognito Forms delivers good value for the price?

Yes

Are you happy with Cognito Forms's feature set?

Yes

Did Cognito Forms live up to sales and marketing promises?

Yes

Did implementation of Cognito Forms go as expected?

Yes

Would you buy Cognito Forms again?

Yes

The ratio between functionality and learning curve makes Cognito Forms a must. While it may take a while to learn, once you have, the stars are the limit.

Cognito Forms Feature Ratings

7.3
Survey templates
7
Themes
6
Custom logo/branding
9
9.0
Changes to live survey
8
Question design help
9
Multiple question types
10
10.0
Survey logic flexibility
10
9.6
Response tracking
9
Data export
10
Standard reports
10
Custom reports
9
Analytics
10
Survey Integrations ()
Not Rated
Survey Automation ()
Not Rated
9.5
Vendor-offered crowdsourcing
10
Respondent restrictions
9
10.0
Access controls
10
Compliance
10

Comments

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