Starting at $16 per month
View PricingOverview
What is SurveySense by Marcom Robot?
Marcom Robot Customer Feedback Tool enables users to gauge customer sentiment, quantify customer loyalty, and discover how customers really feel about products, services, or interactions with a service team. Users can build one question and multi-question surveys, collect and analyze…
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Get StartedPricing
Free (20 responses/mo.)
$0
Cloud
per month
Small (100 responses/mo.)
$16
Cloud
per month
Medium (500 responses/mo.)
$41
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.marcomrobot.com/customer…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $16 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is SurveySense by Marcom Robot?
Marcom Robot Customer Feedback Tool enables users to gauge customer sentiment, quantify customer loyalty, and discover how customers really feel about products, services, or interactions with a service team. Users can build one question and multi-question surveys, collect and analyze customer feedback, measure and track CSAT, CES and NPS.
Why Marcom Robot?
Why Marcom Robot?
- Create one-question and multi-question customer surveys in just a few clicks.
- Measure and track CSAT, CES and NPS in real time.
- Get notified on feedback that requires special attention. Reduce churn.
- Measure, track and gauge customer satisfaction in Salesforce and other CRM's.
- Trigger adjacent workflows based on the type of feedback received.
SurveySense by Marcom Robot Features
Survey Format & Appearance Features
- Supported: Online surveys
- Supported: Survey templates
- Supported: Survey library
- Supported: Themes
- Supported: Custom logo/branding
- Supported: Single page survey
- Supported: Responsive design
Survey Content Features
- Supported: Multimedia content
- Supported: Drag-and-drop editor
- Supported: Changes to live survey
- Supported: Multiple question types
Survey Logic Features
- Supported: Survey logic flexibility
- Supported: Response requirement/validation
- Supported: Skip logic
Survey Reporting & Analytics Features
- Supported: Response tracking
- Supported: Data export
- Supported: Real-time results
- Supported: Standard reports
- Supported: Custom reports
- Supported: Visualizations
- Supported: Analytics
Survey Integrations Features
- Supported: CRM Integration
- Supported: Social media integration
Survey Automation Features
- Supported: Notifications and alerts
- Supported: Follow-up emails
Survey Distribution Features
- Supported: Cross-channel distribution
- Supported: Custom survey URLs
- Supported: Embeddable surveys
- Supported: 360 Degree feedback
- Supported: Anonymous responses
- Supported: Unlimited questions per survey
- Supported: Unlimited responses per survey
- Supported: Respondent restrictions
Survey Administration & Security Features
- Supported: Multiple users
- Supported: Access controls
- Supported: Compliance
SurveySense by Marcom Robot Screenshots
SurveySense by Marcom Robot Videos
Marcom Robot Customer Feedback Tool
How to Collect Customer Feedback with Email Signature Surveys
SurveySense by Marcom Robot Integrations
- Slack
- Zapier
- Zendesk Sell
- Freshdesk
- Salesforce
- HubSpot
SurveySense by Marcom Robot Competitors
SurveySense by Marcom Robot Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English |
SurveySense by Marcom Robot Customer Size Distribution
| Consumers | 5% |
|---|---|
| Small Businesses (1-50 employees) | 67% |
| Mid-Size Companies (51-500 employees) | 21% |
| Enterprises (more than 500 employees) | 7% |
