Cognito Forms Review
April 20, 2021

Cognito Forms Review

Willem Smit | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cognito Forms

We use Cognito Forms to onboard clients and collect information. We integrated some of the forms directly onto our website. We use Cognito Forms daily across our organisation. It’s a simple to implement, safe and cost effective tool that form part of our business tool box. By using Cognito Forms it automates some of our business processes and safe us a tremendous amount of time and money.
  • Cost effective.
  • Easy to use.
  • Safe.
  • Automates data collection.
  • Implement payment platforms from outside the US specifically South Africa.
  • Safe us a lot of time doing client onboarding.
  • Use it for data collection for business plan info collection.

Do you think Cognito Forms delivers good value for the price?

Yes

Are you happy with Cognito Forms's feature set?

Yes

Did Cognito Forms live up to sales and marketing promises?

Yes

Did implementation of Cognito Forms go as expected?

Yes

Would you buy Cognito Forms again?

Yes

We have been using Cognito Forms for over 5 years. We find it very easy use and it is part of the programs we use on a daily basis.
Whenever we required support the issues were resolved within a few hours. Never had a bad experience with them.
We use Cognito Forms to do client onboarding and data collection. We have handled hundreds of clients without any hiccups. It’s a very easy to use platform that’s secure, cost effective and just works seamlessly.

Cognito Forms Feature Ratings

Survey templates
8
Themes
7
Custom logo/branding
9
Changes to live survey
Not Rated
Question design help
10
Multiple question types
10
Survey logic flexibility
10
Response tracking
Not Rated
Data export
9
Standard reports
8
Custom reports
9
Analytics
9
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
Not Rated
Access controls
8
Compliance
10