Cognito Forms vs. MaritzCX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cognito Forms
Score 8.3 out of 10
N/A
Cognito Forms, from the company of the same name in South Carolina, is presented by the vendor as an easy-to-use online form builder, allowing anyone to create, publish, and manage forms, with free and paid plans. With it, users can create unlimited forms including registration forms, payment forms, and surveys without coding. Forms can be embedded directly into a website, and form submissions can be viewed from any device, any time.N/A
MaritzCX
Score 7.0 out of 10
N/A
N/AN/A
Pricing
Cognito FormsMaritzCX
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cognito FormsMaritzCX
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
Cognito FormsMaritzCX
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Cognito Forms
8.0
2 Ratings
1% above category average
MaritzCX
6.0
1 Ratings
28% below category average
Survey templates8.02 Ratings7.01 Ratings
Themes7.02 Ratings6.01 Ratings
Custom logo/branding9.02 Ratings5.01 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Cognito Forms
9.7
2 Ratings
13% above category average
MaritzCX
8.0
1 Ratings
7% below category average
Changes to live survey9.01 Ratings6.01 Ratings
Question design help10.02 Ratings9.01 Ratings
Multiple question types10.02 Ratings9.01 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Cognito Forms
10.0
2 Ratings
20% above category average
MaritzCX
7.0
1 Ratings
16% below category average
Survey logic flexibility10.02 Ratings7.01 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Cognito Forms
8.8
2 Ratings
7% above category average
MaritzCX
6.8
1 Ratings
18% below category average
Response tracking9.01 Ratings8.01 Ratings
Data export9.02 Ratings5.01 Ratings
Standard reports8.02 Ratings8.01 Ratings
Custom reports9.02 Ratings5.01 Ratings
Analytics9.02 Ratings8.01 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Cognito Forms
9.0
2 Ratings
4% above category average
MaritzCX
7.0
1 Ratings
21% below category average
Access controls8.02 Ratings5.01 Ratings
Compliance10.02 Ratings9.01 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Cognito Forms
9.0
1 Ratings
9% above category average
MaritzCX
5.0
1 Ratings
48% below category average
Vendor-offered crowdsourcing9.01 Ratings00 Ratings
Respondent restrictions9.01 Ratings5.01 Ratings
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User Ratings
Cognito FormsMaritzCX
Likelihood to Recommend
8.5
(4 ratings)
8.0
(1 ratings)
Usability
7.8
(3 ratings)
-
(0 ratings)
Support Rating
8.5
(3 ratings)
-
(0 ratings)
User Testimonials
Cognito FormsMaritzCX
Likelihood to Recommend
Cognito Forms
It's excellent for small sets of forms, from simple to highly complex It's not good at scale. With over 170 forms now, we desperately need some way to manage and maintain shared content once Cognito does not help. Their approach is that you can copy a working form (great) and modify it to create the next one. That's how we've got so many forms...
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MaritzCX
I think MaritzCX was a great option for internal and external surveys. I used it for feedback from clients who attended events. It gave me a clean report to show executive leadership about anything from venue, parking, food, and entertainment. It worked for event registration to save money using only one software. I used it for clients to sign up for events. Less of a clean report but works.
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Pros
Cognito Forms
  • Cost effective.
  • Easy to use.
  • Safe.
  • Automates data collection.
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MaritzCX
  • Easy to use format (not HTML coding knowledge required)
  • Detailed reports
  • Ability to save and re-use same themes and surveys
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Cons
Cognito Forms
  • I am happy with Cognito Forms. I have not found any issues.
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MaritzCX
  • Ability to customize look of survey limited
  • Some reports in CSV were a mess to fix up
  • Support seemed limited
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Usability
Cognito Forms
Non calculated fields are easy to use. Calculations can be a nightmare to get working due to complex and unintuitive syntax, as a non-programmer
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MaritzCX
No answers on this topic
Support Rating
Cognito Forms
quick and knowledgable
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MaritzCX
No answers on this topic
Alternatives Considered
Cognito Forms
I have not used any other programs like Cognito Forms. I have been with my company for almost two years. I very much like the ease of this system and its capabilities. I like knowing everyone is using the same thing. I do not foresee us making any changes to our current use of Cognito Forms.
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MaritzCX
MaritzCX was actually to only survey software I have used. No comparison to describe in this section
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Return on Investment
Cognito Forms
  • Safe us a lot of time doing client onboarding.
  • Use it for data collection for business plan info collection.
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MaritzCX
  • Saved our department from needing to purchase additional event software
  • I was not responsible for actual purchase of MaritzCX
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