Cognizant Cloud360 vs. Oracle Enterprise Manager

Cognizant Cloud 360 is very well suited for cloud integration of modern, common software among users of a wide spectrum of proficiency levels. The user interface is well designed and intuitive, and all common software tools have existing implementation tools and intuitive platforms for cloud migration. Cognizant Cloud 360 is not as useful when most users are highly technically competent and use specialized, less common software tools that are to be migrated to the cloud platform. Cognizant is technically sound, but maybe not as much as some established competitors (Microsoft, IBM, Oracle, etc) and also may not have familiarity with lesser-known software applications.

Incentivized

OEM is very well suited for all Oracle products, especially Oracle databases and Exadata machines; even not Oracle hardware, it is very good and displaying high level details. OEM is not well suited for older hardware vendors like AIX, HP-UX, DEC/Digital, Microsoft (sql server). This is a big negative as most large companies have a heterogeneous environment with many different vendor hardware and (database) software products.

Incentivized

• Very good customer service team. Very responsive to inquiries, and willing to collaboratively develop solutions to software Platform integration challenges.
• Very intuitive user interface. Layout for various tools and settings is well-conceived and implemented, and the software is ultimately very easy to navigate for even novice users.
• Customizable resource library. The platform makes it easy to select tools that are needed without forcing you to subscribe to additional tools that are not needed.

Incentivized

• Monitoring Templates: There are out of box monitoring templates for each target types, you can customize them or use them as it is.
• Administrative Groups: This is a relatively new feature in OEM Cloud Control. This lets you create and manage your targets and monitoring templates smarter and with less re-work.
• DB Monitoring: There are so many cool DB monitoring features and visual graphics, that it can be used by both DBA and functional people to see what's going on in the database.

Incentivized

• Could improve in agility in the delivery life cycle. When customer demands change and abrupt changes in resources and configuration are required, the change order process is not as quick as desired.
• Advanced technical competence and knowledge of a wide variety of specialized software applications is a bit lacking. Relative to some competitor software from Oracle, Microsoft, IBM, or HP, Cognizant isn’t as technically inclined and ready to handle issues with less common software tools.
• Not as forthcoming with status updates as some competitors. In cases of interruptions or upcoming updates, Cognizant doesn’t disclose timely and detailed information unless it is specifically requested by the user.

Incentivized

• Bugs. Every version we upgrade to has a number of bugs. Some stop us from rolling to production OEM (we have a sandbox OEM), some are simply annoying. If I could improve on one thing, it would be for better QA from oracle before releasing each version.
• Flash. I'm told that they are moving from Flash to Jet in version 13.3 and beyond (we are on 13.2 currently). That change cannot come soon enough. The OEM pages load SO slowly due to Flash.
• Hierarchy Groups. OEM allows five Hierarchy groups. A Hierarchy group allows a top down metric/rule roll out. However, they limit you to five. I'd like to see them open that up, so that we can have any number of custom groups.

Incentivized

It's great! It does everything and anything you would want it to do. It can monitor things which doesn't comes out of the box by adding plug ins to it, for example, you can even monitor Oracle GoldenGate Replication by adding a plug-in to OEM Cloud Control.

Incentivized

Support is very timely and thorough in their responses to inquiries, and also is very willing to help in finding collaborative solutions to any technical challenges. Overall, the only negative is they may not be as equipped or ready to proactively handle some more customized requests as a more established competitor would be. This is more of a reflection of the software than the support team.

Incentivized

I still rate OEM as a must-have tool for central management of Oracle fleet. The pros and cons of the product is prominent. Meanwhile, I also acknowledge that OEM was design about a decade ago. At that time, it did not have the landscape we have today, such as cloud, DEVOPS, machine learning, etc. I hope in future releases, the design will incorporate those features.

Incentivized

Cognizant Cloud 360 has more of a modern look to it and most of the same functionality. I prefer the layout of Cognizant as I find it more intuitive for a variety of users, but Microsoft’s is also pretty well laid out. Microsoft is more established and has more experience in integrating a wide variety of applications, and so is more ready and equipped to handle less common application cloud integration.

Incentivized

Being an Oracle shop using Oracle Database and MySQL, management console from Oracle was a better choice than IBM or Microsoft even though we do use Microsoft Azure and storage/servers from IBM (on-prem).

Incentivized

I work with OEM SCP team. They are great.

Incentivized

• Cognizant Cloud 360 has saved on overall hardware costs, as many resources have been migrated to the cloud platform and local storage and hardware systems are no longer needed.
• There was an initial period of negative return as the migration was occurring, as some applications were interrupted, which in turn interrupted the flow of projects and inhibited the timely allocation of resources.
• Another positive return can be measured in time savings, as users can more easily access applications from the central cloud source versus various locally customized network locations.

Incentivized

• We are a 7x24 shop. Oracle Enterprise Manager Cloud Control helps us meet that objective by proactively warning us before issues cause down time. Things like disk space, archive log issues or temporary table space issues.
• Spreading the use of this tool outside of the DBA group has allowed us to not hire additional personnel for those teams. Over time, as folks have retired from our operations team, we are not replacing them. Instead we have used OEM Cloud Control to automate tasks.
• We also now have the tools to measure up-time by using specific measurements inside of OEM. This allows us to report real numbers to management.

Incentivized