Combodo iTop vs. Freshservice
Combodo iTop vs. Freshservice
Product | Rating | Most Used By | Product Summary | Starting Price |
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Combodo iTop | N/A | Combodo is an editor of ITSM open source solutions headquartered in France. In addition to advising and assisting companies in ITIL to improve their services and better control their information system, they offer iTop, their flagship open source ITSM software solution. | $0 per month | |
Freshservice | N/A | Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10,000 SMB, mid-market, and enterprise customers worldwide. | $19 Per Month Per User |
Combodo iTop | Freshservice | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Combodo iTop | Freshservice | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Combodo iTop | Freshservice | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Combodo iTop | Freshservice | |
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Likelihood to Recommend | 9.7 (3 ratings) | 9.0 (113 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (2 ratings) |
Usability | - (0 ratings) | 9.1 (6 ratings) |
Support Rating | - (0 ratings) | 8.4 (77 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (2 ratings) |
Ease of integration | - (0 ratings) | 7.3 (1 ratings) |
Combodo iTop | Freshservice | |
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Likelihood to Recommend | Combodo | Freshworks Inc |
Pros | Combodo | Freshworks Inc |
Cons | Combodo | Freshworks Inc |
Likelihood to Renew | Combodo No answers on this topic | Freshworks Inc |
Usability | Combodo No answers on this topic | Freshworks Inc |
Support Rating | Combodo No answers on this topic | Freshworks Inc |
Implementation Rating | Combodo No answers on this topic | Freshworks Inc |
Alternatives Considered | Combodo | Freshworks Inc |
Return on Investment | Combodo | Freshworks Inc |
ScreenShots | Freshservice Screenshots |