| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 iTop | N/A | Combodo is an editor of ITSM open source solutions headquartered in France. In addition to advising and assisting companies in ITIL to improve their services and better control their information system, they offer iTop, their flagship open source ITSM software solution. | N/A | |
 PC-Duo | N/A | N/A | N/A |
| iTop | PC-Duo | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| iTop | PC-Duo | |
|---|---|---|
| Considered Both Products |  iTop  Malik Nate Staff Accountant Chose iTop Each member of [the] IT team members can define their control screens with the information that is relevant to them. The lifecycle of the tickets or the list of tasks to perform for the achievement of a process can be set to fit each organization. Gives users a simple way to … | PC-Duo No answer on this topic |
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| Incident and problem management |
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| iTop | PC-Duo | |
|---|---|---|
| Small Businesses |  Agiloft Service Desk (discontinued) Score 9.0 out of 10 |  Getscreen.me Score 9.7 out of 10 |
| Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |  Action1 Score 9.5 out of 10 |
| Enterprises |  ManageEngine ServiceDesk Plus Score 9.2 out of 10 |  Remote Desktop Manager Score 9.6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| iTop | PC-Duo | |
|---|---|---|
| Likelihood to Recommend | 9.6 (0 ratings) | - (0 ratings) |
| iTop | PC-Duo | |
|---|---|---|
| Likelihood to Recommend |
| No answers on this topic |
| Pros |
| No answers on this topic |
| Cons |
Malik Nate Staff Accountant | No answers on this topic |
| Alternatives Considered |
Malik Nate Staff Accountant | No answers on this topic |
| Return on Investment |
Malik Nate Staff Accountant | No answers on this topic |
| ScreenShots | iTop Screenshots      |